L1 System Engineer
2 weeks ago
The L1 System Engineer is responsible for:
• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a
temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting
passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support
Requirements:
• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
•Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
-Linux
-Unix
-Active Directory/DNS
-Microsoft Azure Stack
-Microsoft Windows 2008-2016
-Commvault Backup and Recovery
-Symantec Endpoint Protection
• ITIL certification will be an advantage.
• 12 hrs rotating shift hours ((work 2 day, rest 2 days, time 8pm to 8 am or 8 am to 8 pm), allowances will be provided
Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg
Tempserv Pte Ltd
License No: 06C3745
Attention: Wee Wan Qi / EA Personnel No: R22109446
Tell employers what skills you have
Microsoft Azure
Troubleshooting
Data Center
Unix
Administration
Information Technology
Computer Hardware
User Management
Windows Server
Cyber Incident Management
Microsoft Windows
ITIL
Linux
Technical Support
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