Virtual/Commercial Cards Product Specialist

Found in: Talent SG 2A C2 - 1 week ago


Singapore NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Manage all VCA (Virtual Cards) clients and provide subject matter expertise (SME) product support across the business for onboarding.
  • Serve as a specialist and technical expert on Virtual cards (VCA), File feed and connectivity, and API connectivity related matters with a hands-on approach.
  • Support client requests for launch and any ongoing technical support related to VCA cards products (on Mastercard and Visa platform and NG Virtual Cards engine).
  • Lead the launch of key partnerships, ensuring technical readiness, and conduct product trainings to internal stakeholders and clients for commercialization.
  • Provide SME support for the launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout.
  • Act as presales support when needed for complex deals.
  • Assist with onboarding and other activities, including data migration on the platform.
  • Coordinate internally on various VCA Helpdesk escalation activities.
  • Demonstrate good stakeholder management skills by supporting internal teams, external partners, and clients on enhancements and knowledge of VCA product.
  • Embrace a hands-on approach and quickly adapt to new learning.
  • Manage multiple initiatives simultaneously and effectively handle multiple internal / external stakeholders.
  • Ability to work well under pressure in a fast-paced environment.

Technical Skills:

  • Understanding of Cards is a must.
  • Commercial Cards knowledge, Virtual cards knowledge, APIs, and tech knowledge will be a big plus.
  • Team player.
  • Good communication skills.
  • Great project management skills.
  • Good client management and stakeholder management skills.

The Work Location will be in Central Business District.


Tell employers what skills you have

UAT
Data Migration
Project Management
Communication Skills
Team Player
VCA
Technical Product Management
API
Stakeholder Management
Technical Support

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