Assistant Store Manager

22 hours ago


Singapore MGCA CAFE SG PTE. LTD. Full time
Roles & Responsibilities

Join Tim Hortons as an Assistant Store Manager and be part of our exciting growth in Singapore

Role Requirements

  • At least 03 years’ experience in the service industry with at least 03 years’ experience in a similar store managerial role.
  • Leadership experience in store operations, building effective teams and coaching for performance.
  • Basic understanding of financial management and budgeting.
  • Knowledge of local employment regulations, health and safety standards.
  • Willingness to work in a fast-paced environment and adapt to changes.
  • Willingness to engage in shift work, which includes work on weekends and PH.

Job Responsibilities

  • Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
  • Source, hire and onboard new employees. Coach for performance and address employee grievances
  • Build a positive store culture that fosters teamwork and collaboration
  • Plan and schedule shifts to ensure optimal store staffing
  • Champion service excellence with the team. Role model and train employees to deliver great customer service
  • Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
  • Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
  • Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
  • Organize and deliver training to improve employees’ product knowledge, skills and service standards

Tim Member Benefits

  • 05-day work week
  • Health and medical coverage
  • Employee meals and discounts
  • Flexible work arrangements
  • Career development and progression pathways

Tell employers what skills you have

Product Knowledge
Coaching
Store Operations
Leadership
Microsoft Excel
Quality Control
Financial Management
Inventory
Career Development
Selling
Inventory Management
Compliance
Budgeting
Customer Service
Service Excellence
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