Innovation Executive

1 month ago

Singapore STEPHENSON HARWOOD LLP Full time
Roles & Responsibilities

What we will offer

We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees.

You can expect:

  • A competitive salary and a host of family friendly policies
  • Life assurance, private health and dental care for you and your family
  • The opportunity to support the firm's charity through volunteering leave
  • A wellbeing strategy that focuses on preventative measures to maintain overall health, and tools and support for when we experience physical or mental difficulties. The strategy focuses on four pillars: physical, emotional, financial and social aspects.
Team Structure

This role is for a proactive and highly competent Innovation Executive who will operate successfully in a fast-paced environment.

The role, based in Singapore, will support lawyers in Asia, and across our Global offices, maximising the value lawyers and other stakeholders get from our legal technology solutions. The role will undertake configuration tasks, provide tech support for straightforward queries, support roll-out and training activities as well as provide administrative support to other innovation projects.

The ability to collaborate with fee earners and clients, provide professional and client-focused support, and build effective relationships, are key to the success of this role.

Main Responsibilities

Undertaking configuration tasks for software used to support matters, such as:

  • HighQ
  • Luminance
  • Kira
  • On-line checklisting solutions

Building awareness of the capabilities and benefits of innovation technology through:

  • Supporting the delivery of training and awareness sessions – where appropriate delivering components of the training
  • Written communications
  • Informal discussions with junior lawyers and business services staff
  • Acting as an ambassador for innovation

Supporting the use of innovation technology to include:

  • Assisting with the roll-out and up-take of legal technology
  • Arranging training sessions for all new users of the technology and assisting fee earners with day-to-day use
  • Acting as a subject matter expert in the use of the technology and being first point of contact for straightforward queries
  • Capturing data related to the use of technology and analysing it
  • Building strong working relationships with other business services teams
  • Leading the benefit capture, tracking and reporting work for the LegalTech ops team
  • Providing administrative assistance on any other projects
Attributes/Skills Required
  • Good academic background
  • Strong Microsoft Office skills
  • A good understanding of working in a professional, service driven environment and stakeholder/client/business confidentiality
  • Confident and professional manner with the ability to build strong relationship with junior fee earners and business services staff
  • Experience of working with legal technology platforms would be an advantage
  • Excellent communication skills and ability to interact at all levels of seniority
  • Adaptable and open to change showing a willingness and confidence to make suggestions for change where appropriate
  • Strong organisational and administrative skills and excellent attention to detail
  • Ability to remain proactive and flexible at all times
  • Reliable, hardworking, ability to work to tight deadlines and to remain calm when under pressure
  • Anticipate and identify potential problems and provide innovative solutions
  • Being a strong team player and fast learner

Tell employers what skills you have

Excellent Communication Skills
Microsoft Office
Ability To Work Under Pressure
Organisational Skills
Interpersonal Skills
proactive
Adapt to Change
Adaptability
Administrative Support
Team Player

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