Contract Specialist

1 week ago


Singapore HOME CLICK PTE. LTD. Full time
Roles & Responsibilities

Company Introduction: iCondo is the leading provider of property management technology and solutions in Singapore, with rapid expansion plans in Australia and Indonesia. Founded in 2016, we are dedicated to efficiently managing condominiums, apartments, buildings, and facilities through the iCondo ecosystem. Our commitment to delivering exceptional service ensures that customer satisfaction is at the forefront of everything we do.

Key Responsibilities:

  • Manage the end-to-end contract process for renewals and new business, supporting a dedicated Business Development team and acting as the primary point of contact for contract strategy, drafting, and execution processes.
  • Ensure timely execution to prevent any impact on service delivery and deployment schedules.
  • Communicate effectively with relevant teams ensuring all parties are well-informed and aligned.
  • Participate in regular pipeline review sessions with the Business Development team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
  • Analyse account information, license parameters, and contract terms with extreme attention to detail to support the various teams with proposals for pricing, cross-selling, and/or renewals.
  • Independently draft sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client. Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Singapore laws and regulations.
  • Maintain accurate client data, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the sales cycle.
  • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure all information required for order submission is documented and accurate.
  • Facilitate any subsequent changes or adjustments requested by various teams or Client and use discretion in determining course of action. Exercise judgment on how the request for change will impact the delivery of service and if such a request is justified.
  • Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.

Qualifications:

  • A Bachelor's Degree in Law or Degree in business administration, management, Finance or other relevant area.
  • Minimum 2 years contract-related experience, preferably in contract management or legal practice.
  • Highly organised, with the ability to multitask and prioritise in a fast-paced, deadline-driven environment.
  • Extremely detail-oriented and meticulous
  • Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
  • Highly motivated and results driven.
  • Excellent verbal and written communication and interpersonal skills.
  • Demonstrates good judgment in problem-solving and issue escalation.
  • Experience working property management industry is preferred, though not mandatory
  • Fluency in English (spoken & written) is essential.
Tell employers what skills you have

Negotiation
Ability to Multitask
Service Orientation
Teamwork
Highly motivated self-starter
Responsiveness
Property Management
Interpersonal Skills
Contract Management
proactive
Highly Detail Oriented
Problem Solving
Written Communication
Attentive
Administration Management
Attention to Detail
Customer Satisfaction
Microsoft Word
Writing Skills
Service Delivery

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