Executive, Learning Support
2 days ago
Executive, Learning Support
Department: Service Quality
Permanent position
Working day: Monday to Friday (8.30AM to 5.30PM)
Working location: Jalan Papan (near Jurong East)
Salary range: $2.5k to $3.5k
Core Responsibilities:
The core responsibility is to ensure timely fulfillment of front-end deskbound technical
training course administration functions, including managing technical enquiries
and online registration gateway.
Course Administration
Prompt respond and follow-up on technical training enquiries.
Effectively manage front-end course administration functions in a timely manner.
Effectively manage online registration gateway.
Manage and monitor ad-hoc and urgent training request.
Attending to walk-in customer enquiry and sorting Inbound/outbound email response.
Timely generating relevant reports on a regular basis to support training
performance management.
Periodic updating on marketing collaterals; and
Support Technical Support Training Unit on course delivery matters.
Industry Outreach and Marketing
Assist in the designs, develops, and coordinates production of brochures, flyers,
catalogs, and web-based marketing, publicity, and promotional materials; and
Assist in seminars, events, activities and industry programs.
Suppliers Management
Source, negotiate, monitor and feedback on the performance of outsourcing
partners and vendors, ensuring compliance with technical specifications and
service standards.
Job Requirements include but are not limited to
Minimum Nitec/'O' or 'N' Level holder, with keen interest to embark in Training and Adult Education sector.
Full training is provided.
Ability to effectively manage time and schedules under tight deadlines and pressure.
Strong adaptability skills, able to work independently as well as in a team.
Strong communication skills with good customer service aptitude.
Proficiency in Microsoft Office and other IT applications.
Must be willing to consider a flexible work schedule, including occasional
weekday evenings and Sundays on a rotational basis, with generous perks
provided.
Interested candidates please e-mail your resumes in Words document (indicating your
current salary and expected salary) to: joseph@fasearch.com.sg.
Tell employers what skills you haveAdult Education
Microsoft Office
Outsourcing
Catalogs
Administration
Marketing
Technical Training
Adaptability
Pressure
Publicity
Customer Service
Performance Management
Brochures
Able To Work Independently
Technical Support
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