E-commerce Operations Executive
4 weeks ago
We are hiring
The ideal candidate will be responsible for:
• Develop and conceptualize content and campaign focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Ensure the accuracy of recorded transactions derived from source documents
The ideal candidate should have:
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media
• Candidates with relevant experiences are welcome to apply
Tell employers what skills you have
CRM
Excellent Communication Skills
SEM
Microsoft Excel
Social Media
Interpersonal Skills
Customer Engagement
Photos
Canva
Merchandising
MS Office
Sales Operations
Digital Marketing
Communication Skills
Google Analytics
SEO
Pricing
Brand Awareness
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