Test Engineer
4 weeks ago
Job Purpose
1. Support the bank in dashboard and data project activities.
2. Collaborate with cross functional teams (to gather requirement, document changes in processes & data definitions, conduct User Acceptance Testing (UAT) / regression testing and participate in the go-live and post implementation verification.
3. Specific deliverables for the UAT
Create test plan, test scenario, test condition and test cases for UAT and regression testing.
Perform UAT and regression testing as per approved Test Plan to meet the expected test result / outcome.
Timely escalate any critical issue especially showstopper immediately and complete well document evidence (eg print screen, data dump) of test result.
4. Participate in the Go-Live and Post implement check.
Work with Regional CBG Credit to define mandatory checks and establish clear criteria for parallel run / go-live
Post system goes live assurance monitoring to ensure data and dashboard perform effectively and as expected.
5. Participate in project activities and meetings.
6. Ensure timely deliverables and adherence to project governance, standard & requirement.
7. Provide regular update and reporting on project progress.
8. Proficient in excel for comparisons, power query, pivot table, Jira, running superset query, powerpoint, etc. tracking of issues and resolution.
9.Knowledge in consumer credit , collections and fraud analytics, and metrics.
Regards,
Lini
Recruitment Consultant
R22108463
Customer Service Skills
CRM
Listening Skills
Microsoft Office
Microsoft Excel
Telephone Manner
Target Driven
Customer Service Representatives
Banking
Customer Satisfaction
Customer Service
Conflict
Customer Service Experience
Call Center
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