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Retail Officer, Pharmacy

2 months ago

Singapore MOUNT ALVERNIA HOSPITAL Full time
Roles & Responsibilities

What’s on Offer

  • Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
  • Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
  • Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
  • Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
  • Work-Life balance: Attractive leave days to rest and re-charge.
  • Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Retail Officer will be responsible for assisting in the overall operation of the Retail Pharmacy by ensuring that walk-in customers/patients’ requests are processed accordingly and daily sales records are updated regularly.
The responsibilities are as stated below.

  • Ensure store housekeeping and merchandising standards are achieved.
  • Set-up shelves with merchandise and merchandising aids when new vendors come on board / rotation of floorplan / promotion execution.
  • Assist in ordering / maintaining / monitoring of stocks and inventory control.
  • Establish good inventory management by maintaining and updating expiry date records of all merchandise.
  • Conduct merchandising training to new and existing employees.
  • Assist in cashiering duties in the absence of the cashier.
  • Assist Pharmacist in processing and preparing walk-in prescriptions, Pharmacy-Only sales and the sale of other retail merchandise as required by customers.
  • Assist Pharmacist in dispensing duties.
  • Ensure that product information like price, barcode and Oracle codes are maintained and updated in the computer system, regularly and accurately.
  • Monitoring retail sales record monthly.
  • Planning of promotional activities for the Retail Pharmacy and Co-ordination of Retail Roadshow Promotion and management of promoters’ activities.
  • Provide good customer service to customers so that customers’ needs are met and feedback on customer’s demand & requests on special items.
  • Perform any other duties as and when required by the Pharmacist/ Pharmacy Manager, for example, rostered to work in OPD and main pharmacy on Sundays.

How to Succeed

  • Diploma in Pharmaceutical Sciences or Passed Pharmacy Technician Course.
  • At least 2-3 years’ experience in hospital or Retail pharmacy.
  • 5 days’ work week.

Tell employers what skills you have

Sustainability
Leadership
Oracle
Work Well Independently
Housekeeping
Quality Improvement
Healthcare
Retail Sales
Transparency
Merchandising
Inventory Control
Inventory Management
Cashiering
Customer Service
Humility
Professional Services