See more Collapse

Product Operations Analyst

2 months ago

Singapore SHOPEE SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

The Product Operations team for Marketplace is responsible for evaluating and ensuring the usability and effectiveness of the Marketplace product. This role involves conducting various tests, analysing user interactions, reviewing user journey, and providing valuable feedback to improve the overall user experience.

The Product Operations Analyst will collaborate closely with Product Managers to identify and address any usability issues, enhance the Product's functionality, optimise user satisfaction, eventually leading to better product performance.


Job Responsibility

  • Conduct comprehensive product testing of the marketplace system to assess its performance and identify areas for improvement
  • Design and execute test cases, scenarios, and user flows to evaluate the product's functionality, responsiveness, and accuracy
  • Analyse user interactions and behavior by reviewing user journey to identify patterns, pain points, and opportunities for enhancement
  • Collaborate with the Product Managers to provide actionable feedback and recommendations for optimising the user experience
  • Collaborate with stakeholders to define user requirements and ensure the product aligns with user needs and expectations
  • Document and maintain detailed records of test results, issues, and improvement suggestions
  • Provide support and guidance to the development team in implementing user experience enhancements
  • Assist in training and guiding end-users in effectively utilizing the product

Requirement

  • Bachelor's degree in technology or quantitative field
  • Bilingual in English and Portuguese to work on Brazil market as job scope is on product features for Brazil market
  • Good analytical and problem-solving skills, with a keen eye for detail
  • Strong communication skills, both verbal and written, with the ability to articulate complex concepts to technical and non-technical stakeholders
  • Ability to work collaboratively in a cross-functional team environment
  • Experience in Product Operations or a similar role
  • Knowledge in usability testing tools and techniques is a plus

Tell employers what skills you have

Usability
Microsoft Excel
Data Analysis
Business Analysis
User Experience
User Flows
Test Cases
Communication Skills
Statistics
Product Analysis

We have other current jobs related to this field that you can find below

  • Product Analyst

    2 weeks ago

    Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe're looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient.As a Payment Operations Analyst, you'll be driving our...

  • Product Analyst

    2 weeks ago

    Singapore EMPLOYMENT HERO PTE. LTD. Full time

    Product Analyst at Employment HeroAre you ready to join one of the fastest-growing SaaS unicorns on a mission to simplify the world of work for SMBs worldwide?Roles & ResponsibilitiesOur mission and where you fit in...Join us at Employment Hero, where we're dedicated to making employment easier and more valuable for everyone. With impressive growth rates and...

  • Product Analyst

    2 weeks ago

    Singapore Digital Business People Full time

    Skill: Product Analyst: IMOS platformTotal Experience: 1 -3 YearsPosition Type: PermanentLocation: SingaporePurpose of the Role:In this role as a Product Analyst, you will be a pivotal member of the Product Team, focusing on the maritime domain within the metals mining and trading industry. Your role involves collaborating with the Engineering team to...

  • Product Analyst

    1 month ago

    Singapore Crypto Recruit Full time

    As a Product Analyst, you'll be a primary thought partner to product and engineering leaders on everything data. You will be integral to the end-to-end product development process: from informing product requirements to evaluating the impact of our products post-launch. Most importantly, you'll help to drive a culture of product development in which...

  • Product Analyst

    1 month ago

    Singapore Crypto Recruit Full time

    As a Product Analyst, you’ll be a primary thought partner to product and engineering leaders on everything data. You will be integral to the end-to-end product development process: from informing product requirements to evaluating the impact of our products post-launch. Most importantly, you’ll help to drive a culture of product development in which...

  • Product Analyst

    2 weeks ago

    Singapore AAP CONSULTING PRIVATE LIMITED Full time

    Our client a leading European Automotive manufacturer seeking for PRODUCT ANALYST (Supply Chain - Automotive)Requirements: Degree with a business / quantitative focus or equivalent- At least 2 years of business intelligence or analyst experience in supply chain related functions:- Preferrably in the AUTOMOTIVE INDUSTRY: Good understanding of Sales KPI's and...

  • Operations Analyst

    2 weeks ago

    Singapore VANIR GLOBAL MARKETS PTE. LTD. Full time

    Job Title: Operations Analyst at VanirJoin our innovative team at Vanir, a leading company in the energy markets, with operations in Singapore and Tokyo. This role provides a unique opportunity for the right candidate to expand their knowledge of the energy sector and pave the way for growth within our organization. As an Operations Analyst, you will be...

  • Operations Analyst

    2 weeks ago

    Singapore Pontoon Asia Pacific Full time

    I- Posted by Irfana Farhath Recruiter This role will cover retail funds administration supporting manufacturing and distribution activities for the offshore funds distributed in Singapore and in Hong Kong. The Operations Analyst will be responsible for ensuring timely, complete and accurate processing of relevant information (including performing all...

  • Sales Operations Analyst

    2 weeks ago

    Singapore SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Operations Analyst

    2 weeks ago

    Singapore SLEEK TECH (PTE. LTD.) Full time

    Roles & ResponsibilitiesAbout SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their...

  • Strategy and Operations Analyst

    6 days ago

    Singapore timesjobs Full time

    Strategy and Operations AnalystJob Title: Strategy and Operations AnalystLocation: SingaporeExperience Level: EarlyMinimum Qualifications:Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics...

  • Production Support Analyst

    2 weeks ago

    Singapore SAKSOFT PTE LIMITED Full time

    Greetings of the dayWe have urgent requirement for Production Support Analyst.Please find the below job desctiption:Job Posting Title: L2 Production SupportJob Description SummaryDevelopment team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reportedproduction incidents Manage and support...

  • Strategy and Operations Analyst

    6 days ago

    Singapore timesjobs Full time

    Strategy and Operations AnalystJob Title: Strategy and Operations AnalystLocation: SingaporeExperience Level: EarlyMinimum Qualifications:Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics...

  • Product Analyst

    2 weeks ago

    Singapore VELOCITY ELECTRONICS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesWHAT WILL YOU BE DOING?The Product Analyst is responsible for administering and facilitating excess and cost-savings opportunities with Velocity's EMSs, select OEMs, and strategic business partners. The Product Analyst will execute cross-functional strategies to match purchasing and sales opportunities with the Company's Business...

  • Operations Data Analyst

    2 weeks ago

    Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    ROLEData is a critical enabler of our business, from our investment professionals and clients to our distribution and operations team. The Data Operations team ensures that our data assets and "data products" are fit for purpose, both now and in the future. This is a new Data Analyst role created to build data stewardship for data operations, supporting the...

  • Operations Analyst

    2 weeks ago

    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • Product Analyst

    2 weeks ago

    Singapore UBS AG Full time

    Your roleidentify and assist in delivering Front to Back Functional Design/ system design improvementswork with key stakeholders including Business Change teams and wider SMEs within CTB organizations in GCRG Technology to identify and delivery on Functional/System design, Data Model / Data Quality improvement opportunitiesassist in collaborating with F2B...

  • Production Support Analyst

    2 weeks ago

    Singapore SAKSOFT PTE LIMITED Full time

    Experience:6+ YearsRole: Production Support AnalystResponsibilities:The Risk Technology Development focus specializes in the design, development, and support of systems within the Risk Management area. Works with technologies that support Balance Sheet Risk and Credit Risk management reporting, and providing solutions to assist monitoring and control of risk...

  • Product Due Diligence Analyst

    2 weeks ago

    Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...

  • Product Operation Analyst

    2 weeks ago

    Singapore Shopee Full time

    DepartmentProduct Management- LevelEntry Level- LocationSingaporeThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services,...