Executive Housekeeper
2 weeks ago
Main Duties and Responsibilities
We are seeking a dedicated and highly accomplished Executive Housekeeper to be part of Mandai Rainforest Resort by Banyan Tree. The incumbent will be responsible for developing housekeeping procedures, training and developing staff, and other critical post-opening activities to ensure a successful operation.
Key Responsibilities
- Responsible for working with the Management team to establish the Resort's housekeeping setup. This includes overseeing the organization of housekeeping areas (e.g laundry, storage etc), establishing cleaning standards and other associated protocols
- The incumbent will be responsible for enhancing our guests' satisfaction and upholding our brand's standard by maintaining exceptional cleanliness and standards of comfort. In performing this role, the Executive Housekeeper will, amongst others, ensure adequate staffing levels, monitor the Resort's inventory of supplies, coach and guide team members to ensure that all day-to-day operational matters are handled on time and that that guest expectations are met.
- Manage and maintain our housekeeping supplies, including hotel linen, cleaning supplies and other associated assets.
Job Requirements
- Diploma in Hospitality / Hotel Management or an equivalent professional qualification in a related field
- 7 to 10 years' experience, preferably in the hospitality industry.
- Strong interpersonal, communication and organizational skills.
- Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.
Coaching
Budgets
Leadership
Microsoft Office
Microsoft Excel
Restaurants
Quality Assurance
Housekeeping
Inventory
VIP
Property
Hospitality Industry
Strategy
Compliance
Communication Skills
Furniture
Customer Service
Performance Appraisal
Hotel Management
Hospitality
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