e-commerce executive
2 weeks ago
Nature of Business:
Online retail of pet products
Location:
3 Upper Aljunied Link
Key Responsibilities:
· Oversee e-commerce platforms' daily operations including order handling, payments and shipping, update product listings, descriptions, images and stock levels.
· Ensure all product information is accurate, clear, and engaging.
· Handle customer inquiries and complaints and providing prompt solutions.
· Ensure high standards of customer service and satisfaction on all transactions.
· Implement online promotions, discounts, and campaigns.
· Monitor sales performance and implement strategic method to increase traffic and improve sales
· Analyse data to identify customer behaviour trends and optimize product offerings.
· Assist in digital advertising (e.g., Google ads, social media ads).
· Track and analyse website traffic and sales performance to suggest improvement
· Coordinate with the inventory team to ensure products are in stock and available for sale.
· Monitor product performance and liaise with the procurement team to maintain optimal stock levels.
· Develop a strong awareness and understanding of product categories, key competitors, and new market trends
· Implement business collaboration initiatives with suppliers and potential partners
Qualifications & Skills:
· Proven experience (1-3 years) in e-commerce, digital marketing, or online retail.
· Strong knowledge of e-commerce platforms digital marketing tools and techniques
· Proficient in Google Analytics, SEO practices, and social media platforms.
· Excellent written and verbal communication skills.
· Strong attention to detail and ability to multitask.
· Well organized, possess high sense of responsibility, and positive working attitude
· Excellent communication and customer service skills
· Strong analytical skills to interpret data and make informed decisions
· Ability to work independently and collaborate with cross-functional team
Remuneration & Benefits:
· From $2200 to $3000 depending on qualification
· Meal Allowance
· Medical Allowance
· Monthly Performance Incentive
· Annual Increment based on performance
· Annual Bonus
Working Schedule:
· 5.5day work week
· Working Hours: Mon – Fri 08:00 am to 05:00 pm, Sat 08:00 to 12:00nn
How to Apply:
· Interested parties may send their application by clicking the Apply Now button.
Note:
· Only shortlisted candidates will be notified.
Tell employers what skills you haveCustomer Service Skills
Ability to Multitask
Microsoft Office
Microsoft Excel
Strong Attention To Detail
Analytical Skills
Ability To Work Independently
Listings
Inventory
Estimates
Procurement
Customer Service
Google Analytics
SEO
Shipping
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