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E-Commerce Executive

1 month ago

Singapore HOUSE OF 28 PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary.
  • Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties.
  • Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs.
  • Campaign Analysis & Execution: Plan and execute advertising campaigns, analyze sales trends, and generate performance insights.
  • Reporting: Prepare monthly and campaign reports with actionable insights to optimize performance.

Key Skills and Qualifications:

  • 2-3 years of experience in e-commerce, preferably in the retail industry.
  • Strong understanding of e-commerce platforms, online marketing strategies, and data analytics.
  • Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions.
  • Strong communication and collaboration skills, capable of working effectively with cross-functional teams.

Tell employers what skills you have

Negotiation
Preventive Maintenance
Microsoft Office
Microsoft Excel
Listings
Customer Support
Workplace Safety
Critical Thinking
Property
Estimates
Online Marketing
Product Management
Administrative Support
Tendering
Data Analytics
Workplace Safety and Health