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MANAGEMENT TRAINEE
1 month ago
MANAGEMENT TRAINEEOccupationManagement Trainee jobJob Description
We are searching for a reliable, innovative Management Trainee to supervise operations at our bustling restaurant.The Management Trainee works closely and reports to Outlet Manager; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.To be successful Management Trainee, the candidate should implement measures to improve profitability and minimise costs. An outstanding Management Trainee also contributes to the professional development of our team members.Duties and ResponsibilitiesAchieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability
Assists the Outlet/Assistant Manager in staff management: recruitment, raining, evaluation and promotion
Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts
Responsible for department’s equipment, maintenance & storage
Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report
Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.
Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures
The above main duties are not exhaustive, and there may be additional/other ad-hoc duties deemed fit by Management
RequirementsProficient in full spectrum of casual dine-in F&B function
Good analytical, problem solving and decision making skills
Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team members
Able to lead, manage and motivate the team
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules
Always maintain high standard of personal hygiene with clean appearance and neatly attired
Possess enthusiasm in learning and keen to get feedback for improvement
Possess strong barista experience
Previous supervisory experience, preferably F&B
Ability to engage in physical activities which requires long hours of standing during shift.
Require to work on rotating shift basis which include weekends and public holidays.
2. SKILLS
Tell employers what skills you have
Leadership
Microsoft Excel
Housekeeping
Interpersonal Skills
Inventory
Floor Plans
Equipment Maintenance
Compliance
Audits
Analytical Problem Solving
Customer Satisfaction
Customer Service
Staff Management
Decision Making
Hospitality
