Vice President, Innovation Engagement Lead

7 days ago

Singapore THE BANK OF NEW YORK MELLON Full time
Roles & Responsibilities

We’re seeking a future team member for the role of Innovation Engagement Lead, to join our APAC Innovation team. This role is in Singapore – Hybrid work model.


The Innovation Engagement Lead will play a pivotal role in driving successful innovation activities across our global footprint. You will engage cross functional teams, service designers, and technology partners in managing, and executing innovation initiatives with both internal stakeholders and clients. The role will focus on converting innovation opportunities into structured projects and proof-of-concepts that deliver tangible business and commercial impact. This position will ensure all initiatives are aligned and support our innovation strategy while addressing core business challenges.


In this role, you’ll make an impact in the following ways:

  • Identify, convert client and stakeholder opportunities: Collaborate with the Head of Innovation Asia Pacific in cultivating client and stakeholder engagement, converting identified opportunities into viable innovation initiatives that directly align with APAC business strategy and associated innovation goals.
  • Manage ideation, and user research activities: In partnership with our service design team, facilitate and participate in client and stakeholder discovery workshops, capturing key insight, pain points and opportunities, to inspire and underpin future innovation initiatives.
  • Thematic research and trend analysis: Conduct market analysis and industry research on emerging technology trends impacting financial services, leveraging insights to inspire and drive new client workshop opportunities and initiate innovation projects.
  • Engagement management and execution: Manage innovation projects through our discovery and execution lifecycle (Kanban), put hypothesis to test and establish a commercial path for the production deployment of new products and services.
  • Cross Functional Coordination: Partner with mixed disciplined, agile product teams including senior business leaders, engineers, designers, and researchers to ensure smooth and timely project execution.
  • Client event management: Partner with lines of businesses and BNY strategic and industry partners to organize client events in the APAC Innovation Centre, coordinating inspiring presentations and workshops to drive client engagement and co-creation opportunities.
  • Stakeholder relationship management: Engage, manage, and maintain effective relationships with APAC business leadership and senior global stakeholders.

To be successful in this role, we’re seeking the following:

  1. Minimum of 5 years’ experience in the Financial Services industry with strong track record of delivering client solutions and driving measurable business outcomes
  2. Experience with value space mapping, innovation frameworks and research will be highly valued
  3. A portfolio showcasing past experiences in delivering client outcomes and impact, and success in greenfield innovation
  4. Excellent communication skills including the ability to articulate ideas clearly and persuasively to a variety of stakeholders.
  5. Strong analytical and problem-solving skills with strategic mindset to align innovation initiatives with broader business goals.
  6. Experience working in agile and collaborative environments, managing multiple projects and priorities.
  7. Proficiency with JIRA, Confluence, Figma, Figjam, and Miro.

Tell employers what skills you have

Excellent Communication Skills
Service Design
Confluence
Kanban
Emerging Technology
Relationship Management
Agile
Market Analysis
Trend Analysis
Event Management
Stakeholder Engagement
Business Strategy
User Research
Articulate
C#
Financial Services

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