Guest Relations
4 weeks ago
Guest Relations & Operations Associate
We are a serviced apartment located in the heart of Singapore, and our employees enjoy working with us because we offer:
- Work-life balanced shift schedule
- Supportive work environment
- Training and performance assessments for internal promotion
- Career opportunities to advance in the hospitality industry
We are looking for a Guest Relations & Operations Associate with a competitive salary of up to $3,500.
Job Responsibilities:
- Handle guest check-ins, check-outs, and maintain accurate booking and payment records.
- Make bookings for guests, provide information on rooms, rates, amenities, and local attractions, and build rapport with guests.
- Collaborate with Reservations, Finance, and Operations teams on manpower and operation planning while managing guest requests.
- Perform general administrative tasks.
Requirements:
- Strong administrative, multitasking, and organizational skills.
- Proven customer service experience.
- Computer literacy.
- Experience in the hospitality industry (hotel experience is a plus).
- Leadership ability to manage and guide a team.
Tell employers what skills you have
Front Office
Mentoring
Lifestyle
Leadership
Interpersonal Skills
Hospitality Industry
Guest Relations
Trade Finance
Team Management
Communication Skills
Facility Maintenance
Team Leader
Computer Literacy
Hospitality
Customer Service Experience
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