Cluster Reservations Executive

2 weeks ago


Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities
  • Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees.
  • Review and implement new Reservations procedures.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Respond to any challenges found for accommodating rooming requests.
  • Set-up proper billing accounts according to Accounting policies.
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Tell employers what skills you have

CRM
Microsoft Office
Microsoft Excel
Telemarketing
Property
Administration
Accounting
Good Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Relations
Hospitality
Customer Service Experience

  • Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...


  • Singapore WYNDHAM SINGAPORE HOTEL Full time

    Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...


  • Singapore WYNDHAM SINGAPORE HOTEL Full time

    Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...

  • Reservation Manager

    4 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel.What you will...

  • Reservation Manager

    2 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel.What you will...

  • Reservation Executive

    2 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...

  • Reservation Executive

    2 weeks ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARY:The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making...


  • Singapore Singapore Institute of Technology Full time

    We are looking for a detail-oriented Cluster Administrator to support our Health and Social Sciences Cluster. This role involves providing administrative support to the Cluster, working closely with faculty and other stakeholders.In this position, you will be responsible for planning, managing and executing the academic operations of all HSS degree...


  • Singapore MURRAY PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...


  • Singapore MURRAY PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Deputy Cluster Lead

    2 hours ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Campus Housing at Nanyang Technological University (NTU) plays a crucial role in creating an exceptional learning, working, and living environment for students, faculty, and staff. Deputy Cluster Lead Job Description We are seeking a highly skilled individual to serve as a Deputy Cluster Lead for one of our student hostels. This role offers the...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...


  • Singapore ANRADUS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Accommodation Position Title: Reservation Executive Working Location: Cityhall Working Hours: 5 days (Shift work) Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus Duration: PermanentKey ResponsibilitiesOversee the daily tasks of the Reservations Department. Create and...


  • Singapore ANRADUS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Accommodation Position Title: Reservation Executive Working Location: Cityhall Working Hours: 5 days (Shift work) Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus Duration: PermanentKey ResponsibilitiesOversee the daily tasks of the Reservations Department. Create and...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...