Retail Mall Customer Service
1 week ago
Base Salary + Commission Incentives
• Client Engagement & Customer Service:
* Provide personalized advice to clients (brides, grooms, families, individuals) when they are considering to purchase our products & services, tailored packages, selecting outfits for photoshoots and events, helping them feel confident and comfortable.
* Engage with clients, ensuring clear communication, addressing their needs, and following up to maintain schedules ahead of significant events (e.g., weddings, photoshoots).
* Maintain excellent customer relationships to ensure satisfaction and return business.
• Reservation & Inventory Management:
* Oversee reservations, ensuring accurate scheduling and minimizing the risk of conflicts or double bookings.
* Keep the inventory records up-to-date and efficiently manage the company's products and accessories, maintaining their quality and condition.
• Product & Service Improvement:
* Collaborate with supervisors and colleagues to identify market demand, refresh product offerings, and enhance services.
* Provide input on how to add value to the business, such as suggesting new offerings or optimizing existing services.
• Marketing & Brand Growth:
* Actively participate in team meetings, sharing insights and ideas to improve workflow and achieve both short- and long-term business goals.
* Contribute to developing targeted advertising and promotional programs to increase sales and brand awareness.
* Work alongside directors and the sales team to create customer acquisition and retention strategies that will maximize profits, expand market share, and improve customer satisfaction.
* Support the development of brand loyalty programs, fostering long-term customer relationships.
Growth Opportunities:
• The successful candidate will have the opportunity to evolve within the company, taking on more strategic roles over time.
• The position offers the chance to develop a deep understanding of brand strategy, customer loyalty programs, and product management, paving the way for future managerial positions.
Job Requirements:
• Minimum qualification: High school diploma or equivalent.
• Prior experience in customer service or the service industry is preferred.
• A strong interest in creating engaging social media marketing content will be a valuable asset.
• Interpersonal and communication skills with a passion for providing excellent customer service.
• Detail-oriented with the ability to manage inventory and scheduling to prevent booking conflicts.
• Able to work effectively as part of a team in a fast-paced bridal studio environment.
• Flexibility to work on weekends and public holidays.
• Positive attitude, willingness to learn, and ability to handle various tasks independently.
Weddings
Targeted Advertising
Customer Loyalty
Inventory
Customer Relationships
Strategy
Inventory Management
Customer Acquisition
Product Management
Communication Skills
Customer Satisfaction
Social Media Marketing
Customer Service
Scheduling
Brand Awareness
-
Customer Service Officer
18 hours ago
Singapore Talents@Work Pte Ltd Full time**Near to Promenade MRT** **4 days’ work week (10 am - 10 pm) - Report at 9:30am** - will change to 5 days (8.5 hrs/per) in July/Sept period**_ **Must be willing to work on public holiday and weekends.** **Opportunity for career progression Marketing Communication Executive** **A diploma in fields in hospitality, marketing communication or business...
-
Customer Service Officer
2 hours ago
Singapore KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD. Full time**Company Overview**: Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking Customer Service Officers to join their...
-
Customer Service Ambassador
1 week ago
Singapore 67 PALL MALL SINGAPORE LTD. Full timeRoles & ResponsibilitiesThe 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination.Key areas of responsibilityUnderstanding of the booking system to confidently make reservations for the Members. Confident communication via phone, email, or in person. Polite and...
-
Retail Assistant @United Square Mall
1 week ago
Singapore ALTRADE MARKETING PTE. LTD. Full timeRoles & ResponsibilitiesWorking Area: United Square MallJob Description & RequirementsMaintain cleanliness and tidiness of merchandise. Able to calculate and maintain accuracy of stock inventory. Knowledge and operation of POS/Cash register, ipad and payment devices. Able to take stress and work alone. Retailing of Aromatherapy and Skincare products. Must...
-
Manager, Retail Leasing
4 weeks ago
Singapore Marina Bay Sands PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities Responsible for leasing of retail spaces and pop-up locations at MBS. Develop leasing strategy which aligns with overall IR retail strategy and execute plans to achieve desired retail mix and rental budget of the mall. Lease management - comprising prospecting, sourcing of new desired retail concepts, marketing...
-
Customer Services Executive
1 hour ago
Singapore SEARCH INDEX PTE. LTD. Full time**Working location: Orchard**: - **Salary upto $3200**: - **5 Days work week** **Responsibilities** - Provide excellent customer service to customers. - Assist in the execution of shopping mall’s promotion and redemption programmes. - Handle all customers’ enquiries and provide assistance **Requirements**: - **Min Diploma**: - Able to work retail...
-
Retail Sales Assistant
18 hours ago
Singapore Four Leaves Pte Ltd Full time_**JOIN IN BONUS $3000 (ONLY FOR NEW JOINED FULL TIMERS)**_ **Working location**: Woodleigh Mall **Working hours**: - Full time: Min. 9hours per shift (6days work week, rotating shifts) - Part time: 5pm-10pm (Min. 4-5days per week, inclusive of weekends & PH) **Salary**: - Full time: Gross salary from $2400 per month - Part time: $9 per hour (Weekdays)...
-
Senior Retail Leasing Executive
18 hours ago
Singapore Triton AI Pte Ltd Full timePerm - At least 3-4 years of retail leasing experience - Experienced managing large scale/fast-paced malls - Good interpersonal skills and extensive network of contacts Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall. **Job...
-
Retail Mall Property Leasing Executive/Manager
4 weeks ago
Singapore ALL ABOUT PEOPLE Full timeRoles & ResponsibilitiesWe are representing our client (one of the largest property and asset management companies in Singapore) to look for an experience Property Leasing Executive/ Manager ( CEA Qualified ) to join their dynamic team of professionals in providing a full suite of asset management services.PROPERTY LEASING EXECUTIVE/ MANAGER (CEA...
-
Retail Sales
1 hour ago
Singapore TaF.tc Full timeYumi Active is an activewear brand inspired by haute couture and brings a little of the runway to the gym, yoga studio, and running track. We are looking for a Retail Sales & Operations Executive. The job holder plays a critical role in ensuring efficiency in operations and driving the sales growth of the brand. You will manage Yumi Active’s daily online...
-
Retail Leasing Manager/assistant Manager
18 hours ago
Singapore TRITON AI PTE. LTD. Full time**Perm**: - **Must have at least 5 years of retail leasing experience dealing with complex, fast-paced malls**: - **Possess extensive network of contacts**: - **Strong presentation and communication skills to deal with various stakeholders** - Lead and manage the leasing team to maximise occupancy for the shopping mall - Formulating and implementing...
-
Customer Service Officer
1 week ago
Singapore GUOCOLAND PROPERTY MAINTENANCE SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionWelcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP; Be familiar and well-versed with the floor plans, facilities, services and nearby amenities to guide and direct customers; Manage the Visitors' Management System at the office tower, handle queries and feedback...
-
Director, Retail Leasing
2 hours ago
Singapore Macdonald & Company Full time**Location**: **Singapore** **Salary**: **Exciting** **Job Type**: **Permanent** **Reference**: **71414** **Job Summary**: Join dynamic team as the Director, Retail Leasing and play a pivotal role in shaping the retail landscape across a prestigious portfolio of shopping malls in Asia. We are seeking a visionary leader with a robust network among major...
-
Retail Shop Assistant
18 hours ago
Singapore MARSHMALLO PTE. LTD. Full timeLooking for Full time and 2 Part time Retail Shop Experiencer/ Retail Shop advisor Marshmallo is opening our first outlet and we welcome tertiarty students with a passion for dressing up and good customer service to join us. If you are keen on fashion design, appreciatting the finer details please write in to us. Flexible work arrangement, suitable for...
-
Retail Assistant
4 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & ResponsibilitiesRetail Assistant Working Days: 5 days Working Hours: 2 shift rotate (10am - 7pm / 12pm - 10pm) Salary Range: $1800 - $2200 Location: Funan MallJob Description: Perform Cashier duties. Perform Customer Service roles. Do goods receiving, check incoming goods. Replenish goods on shelves, Goods display, tidy up goods on the...
-
Retail Assistant
4 weeks ago
Singapore HLA GARMENT (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesSTART IMMEDIATELYSTORES :HLA : SUNTEC CITY, PLQ MALL, CLEMENTI MALL, LOT 1, CITY SQUARE & JURONG POINTEICHITOO : WISMA ATRIA, BUGIS JUNCTION & VIVOCITYBenefits & Perks:• Competitive salary with performance-based incentives• Comprehensive health insurance coverage• Professional development opportunities and training programs Job...
-
Retail Assistant
4 weeks ago
Singapore HLA GARMENT (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesSTART IMMEDIATELYSTORES :HLA : SUNTEC CITY, PLQ MALL, CLEMENTI MALL, LOT 1, CITY SQUARE & JURONG POINTEICHITOO : WISMA ATRIA, BUGIS JUNCTION & VIVOCITYBenefits & Perks:• Competitive salary with performance-based incentives• Comprehensive health insurance coverage• Professional development opportunities and training programs Job...
-
Customer Service Officers
1 hour ago
Singapore Marina Square Full timeAttend to shoppers' enquiries; assist in mall redemption programmes and sale of vouchers. **Requirements**: - G.C.E. 'N' Level with experience in a retail or hospitality industry - Good communication and interpersonal skills - Computer literate - Able to work shifts including weekends and public holidays
-
Customer Service Officer
2 hours ago
Singapore Frasers Centre Point Full time**Work type**: FulltimeLocation: SingaporeDivision: RetailYour Key Responsibilities: Provide excellent customer service to internal and external customers. Assist in the execution of shopping mall’s promotion and redemption programmes. Handle all customers’ enquiries and provide assistance Ensure that the redemption process during the advertising and...
-
Retail Sales Executives
1 hour ago
Singapore GLOBE ALLIANCE PTE. LTD. Full timeJob Details: **Full-Time & Part-Time Experience Retail Sales Executives** - Selling Leather Handbags, Wallets & Shoes - Singaporean Only - 5 working days per week (including one weekend and public holidays) - Retail Hours - Training will be provided - Basic Salary plus attractive commission - Location - Bishan J8, Changi Airport T3, Hillion Mall, Raffles...