Studio Operations

4 weeks ago

Singapore AS WE MOVE PTE. LTD. Full time
Roles & Responsibilities

At As We Move, we’re more than just a gym—we’re a welcoming community where beginners and fitness enthusiasts come together to discover their fitness journey. Located in the heart of Chinatown, we provide a supportive, inclusive environment with a focus on making fitness enjoyable for everyone.


Key Responsibilities:Operations & Community Engagement:
  • Uphold As We Move’s Values: Ensure our service standards reflect the welcoming and inclusive atmosphere we’re known for.
  • Member Relations: Address inquiries from members, resolve issues promptly, and maintain positive relationships with community members.
  • Tours & Sales Support: Provide gym tours to potential members and explain our offerings, highlighting what makes As We Move unique.
  • Housekeeping: Assist with maintaining the cleanliness, tidiness, and security of the facility, ensuring everything is in tip-top shape for our members.
  • Rezerv Platform: Familiarize yourself with our booking and management system, learning the ins and outs of scheduling and tracking.
  • Social Media Presence: Assist with content creation and community engagement on social media platforms to promote classes, events, and milestones.
Sales Performance:
  • Track Leads & Renewals: Monitor trial leads, follow-up potential members, and track renewals to ensure consistent growth.
  • Sales Reporting: Generate daily sales reports and assist the Sales Lead in monitoring performance.
  • Member Feedback: Communicate updates from community members and gather feedback to continuously improve our offerings.
  • Sales Support: Help prime and close potential leads, working toward personal and team sales goals.
Administrative & Ad Hoc Responsibilities:
  • Basic Admin Duties: Perform routine administrative tasks such as updating member information, monitoring schedules, and other front-desk duties.
  • Event Support: Assist with organizing and running events or special classes.
  • Maintenance & Projects: Help ensure the facility is well-maintained and contribute to individual projects or new initiatives as needed.
What We’re Looking For:
  • Passion for Fitness: While you don’t need to be a fitness pro, an interest in health and wellness is key to thriving in this role.
  • Strong Communication Skills: You’ll be the face of As We Move, so it’s essential to communicate well with members, visitors, and the team.
  • Emotional Intelligence: Client-facing work requires empathy, patience, and the ability to handle feedback or complaints professionally.
  • Problem Solver: Ability to identify challenges and suggest improvements to enhance member experiences and operational efficiency.
  • Team Player: You’ll be part of a small, close-knit team, so working well with others and being a positive presence is essential.
  • Punctuality & Consistency: You’ll need to be dependable and consistent with attendance to ensure coverage during shifts.
  • Self-Motivation & Willingness to Learn: This role involves a lot of hands-on experience, so being proactive and open to feedback is key.
  • Organized & Detail-Oriented: Meticulous attention to detail, particularly when it comes to maintaining the cleanliness and orderliness of the gym.
Requirements:
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and public holidays.
  • 1 Year of Relevant Experience (preferred): Any experience in operations, sales, or customer service is a plus.
  • Passion for Fitness (optional): A genuine interest in health, fitness, or wellness is highly appreciated.
  • Strong Verbal Communication Skills: Must be comfortable interacting with members and resolving any concerns.
  • Adaptability: Must be comfortable with both front-of-house and back-of-house responsibilities, from member relations to housekeeping duties.
What We Offer:
  • Hands-On Experience: Gain in-depth exposure to gym operations, sales, and management in a growing fitness hub.
  • Free Gym Access & Classes: Enjoy complimentary access to our facilities and fitness classes, including yoga, martial arts, and more.
  • Supportive Work Environment: Join a friendly, community-focused team that values collaboration and growth.
  • Performance-Based Bonuses: Opportunities to earn bonuses based on sales performance and achieving specific milestones.
  • Flexible Working Hours: We offer flexibility to balance work and personal time.


If you'd like to teach a fitness class, or currently a personal trainer.

Do apply and we can discuss a more holistic arrangement


Submit your resume to buddy@aswemove.sg

Kindly note only shortlisted candidates will be notified.


Tell employers what skills you have

Fitness Training
Microsoft Excel
Social Media
Housekeeping
Customer Engagement
Fitness
gym memberships
Yoga
Fitness Instruction
Adaptability
Attention to Detail
Value Stream Mapping
Emotional Intelligence
Gymnastics
Communication Skills
Team Player
Customer Service
Scheduling
Lean Six Sigma
Management

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