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Bridal Studio Director

2 months ago

Singapore THE CLOVER BRIDAL HOUSE PTE. LTD. Full time
Bridal Studio Manager

At THE CLOVER BRIDAL HOUSE PTE. LTD., we are seeking a highly skilled and experienced Bridal Studio Manager to lead our team and drive business growth. The ideal candidate will have a proven track record of managing day-to-day operations, developing and implementing strategies to enhance customer satisfaction, and leading a diverse team of salespersons, photographers, make-up artists, graphic designers, seamstresses, and support staff.

Key Responsibilities:
  • Business Management: Manage the day-to-day operations of the bridal studio, ensuring a pleasant experience for clients at each stage, and develop and implement strategies to drive business growth and enhance customer satisfaction.
  • Sales Leadership: Act as the primary salesperson, promoting and selling our wedding package services, ensuring successful deals during the consultation stage, and establish and maintain close relationships with clients, ensuring their needs and expectations are met.
  • Team Leadership: Lead and inspire a diverse team, providing guidance, training, and support to ensure high levels of performance and customer service.
  • Operational Planning: Plan and execute day-to-day operations, ensuring smooth workflow and timely service delivery, and maintain visibility on studio activities, including pending orders and fulfillment status.
  • Process Planning and Execution: Develop and implement efficient processes for gown selection, fitting, alteration, and other studio services, and ensure seamless coordination between various departments.
  • Event Management: Coordinate participation in wedding shows exhibitions, representing the company and showcasing our services, and collaborate with the marketing team to create engaging displays and promotional materials.
  • Client Relationship Management: Build and maintain strong relationships with clients, addressing inquiries, concerns, and feedback promptly, and ensure a positive and memorable experience for clients throughout their engagement with our services.
  • Timely Management: Ensure tasks are completed on time at each stage, including business negotiations, gown selection appointments, photography sessions, and product delivery.

Requirements:

  • Leadership experience in a bridal studio or similar environment
  • Excellent communication and interpersonal skills
  • Ability to develop and implement business strategies
  • Experience in sales leadership and team management
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment