(AMK) Customer Service Officer for Enrichment Brand
3 months ago
LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.
Customer Service Officer are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:
Job responsibility:
- Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
- Assist in student enrolments (enquiries, assessments, registration, etc.)
- Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
- Record keeping
- Establishing excellent rapport with parents, children and teachers
- Responsible for maintaining brand standards (image and presentation, safety and hygiene)
- Ensuring a positive and nurturing learning environment
Requirements:
- Training will be provided
- Proficient in standard English (required)
- Customer-oriented (required)
- Bilingualism is an advantage
- 5-day work week
- 1 weekend and 1 weekday off
- Able to start work immediately
- Available location: Ang Mo Kio Jubilee Square
61 Ang Mo Kio Ave 8 #03-07 Singapore 569814
Benefits:
- Progressive salary increment
- 13th-month bonus
- Incentives and rewards
- Personal accident insurance
- Hospitalisation insurance
- Life insurance
- Career advancement, management trainee track included
Important: Please email your resume to cheryn.how@LCentral.net , and Shuuyun.headoffice@LCentral.net
Only short-listed candidates will be contacted for an interview.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Administration
Adaptability
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Scheduling
Customer Service Experience
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