Authorization Associate Manager

6 days ago

Singapore INTERNATIONAL BACCALAUREATE ORGANIZATION (Singapore Branch) Full time
Roles & Responsibilities

The Authorization Associate Manager provides consultation internally and externally with a focus on excellent customer service to schools. The Authorization Associate Manager is the first point of contact for schools and manages the relationship with schools throughout the authorization process. In doing so they develop, plan and manage the schools journey by counselling them through authorization in order to help schools move from candidacy to program implementation/IB World School status.

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it's an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the job

This role provides consultation internally and externally with a focus on excellent customer service to schools. The Authorization Associate Manager is the first point of contact for schools and manages the relationship with schools throughout the authorization process. In doing so they develop, plan and manage the schools journey by counselling them through authorization in order to help schools move from candidacy to program implementation/IB World School status.

Key Responsibilities

  • Coordinate and align the Authorization for schools with internal IB stakeholders in regular organized meetings and ensure timely involvement and participation.
  • Act as a first point of contact for schools in order to build and maintain a strong relationship and monitor their developments and performance. Initiate actions in close collaboration with schools to continuously increase performance and results Act as a strong internal advocate for school needs, during authorization. Network and collaborate with relevant internal and external relations, stakeholders, partners, customers and organizations.
  • Maintain the quality assurance of authorization through reviewing all applications and reports for the assigned school authorization portfolio.
  • Initiate, manage and/or contribute to IB projects to represent the interest of schools and ensure an execution and delivery, within project objectives and specifications
  • Develop and implement a communication plan for the assigned school authorization portfolio and communicate regularly with internal and external stakeholders (online communities, school relations etc.) based on identified school needs and new IB developments and offerings.

About you

  • Bachelor's degree good work experience. (A Master's degree is preferred)
  • Previous IB programme experience as educator, coordinator, member of the IB Educator Network will be advantageous
  • Familiarity with the key features of all four IB programmes and in-depth knowledge of at least one.
  • Knowledge and understanding of the IB's authorization process and the systems used.
  • Familiarity with typical education systems and practices in public, private and international school systems.
  • Impeccable written and oral communication skills.
  • Experience in working with not-for-profit entities.
  • Willingness to work flexibly and to travel as required.

In addition to your salary, we offer an attractive range of benefits for Singapore-based:


•20% employer's CPF contribution


•S$1200 yearly flexible credits


•20 Days annual leave, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits


•Life assurance 2x annual salary


•Flexible working hours due to nature of work


•Organisation sponsored learning opportunities for professional development


•Corporate passes to Singapore Zoo, River Wonders and Gardens By The Bay

Tell employers what skills you have

Oral Communication Skills
Microsoft Excel
Active Team Player
Interpersonal Skills
Proactive self-starter
Project Management
Authorization
Attention to Detail
Advocate
Customer Service
International Relations

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