GSO - Telephone Operator (5 days work week/Medical and Dental benefits/Staff discount/Duty meals and uniform provided)

2 weeks ago


Singapore ANDAZ SINGAPORE Full time
Roles & Responsibilities

Come join us to express your Andaz as Guest Services Officer - Telephone Operator (conventionally known as Call Centre) if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges.

As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the Guest Services Centre team in the achievement of a smooth and efficient running of the Guest Services Centre Department within the Rooms Division.

Your Profile

  • Possesses minimum G.C.E. "O" levels.
  • No prior experience is needed.
  • 1-2 years of experience in hotel or call centre operations will be an added advantage.
  • Good communication, telephone, interpersonal and customer relations/service skills.
  • Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.
  • A can-do attitude.
  • Able to work shifts, weekends and public holidays.
  • Mandrin speaking is preferred

Benefits

  • 5 days work week
  • Medical/Dental/Optical benefits
  • Staff discount
  • Duty meals provided
  • Uniform provided
  • Applicable midnight allowance & OT
  • Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Tell employers what skills you have

Coaching
Front Office
Rooms Division
Restaurants
Housekeeping
Interpersonal Skills
Property
Spa
MS Office
Transportation
Opera
Customer Satisfaction
Team Player
Customer Service
Directing
Hospitality

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