Director of Facilities Management
6 days ago
Responsibilities
- Oversee Managing Agent and Facilities Management functions, ensuring cost-effective and high-quality service delivery.
- Work closely with the VP of non-operations to provide seamless, full-range services to clients.
- Monitor SLAs, KPIs, and project profitability to ensure contract compliance and operational efficiency.
- Implement digital solutions to streamline processes, improve productivity, and optimize costs.
- Establish, review, and enforce SOPs to maintain service excellence and operational consistency.
- Build strong relationships, proactively address feedback, and ensure top-tier customer satisfaction.
- Support business expansion, manage tenders, and oversee contract execution.
- Develop and guide team members to enhance skills and expand service capabilities.
- Recruit, train, and retain a high-performing workforce aligned with company goals.
- Ensure all external work meets quality, safety, and compliance standards.
- Foster a supportive, motivated, and collaborative work environment.
- Manage internal resources efficiently to maximize team productivity.
- Handle additional tasks as assigned by the supervisor.
Requirements
- Proven track record in facilities management
- Strong ability to lead, mentor, and develop a high-performing team.
- Experience in handling SLAs, KPIs, and cost optimization.
- Ability to implement digital solutions and process improvements.
- Strong communication and relationship-building skills.
- Familiar with regulatory standards, SOPs, and best practices
AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629
Tell employers what skills you havePlanning
People Management and Development
Coordination
Financial Management
Strategic Thinking
Problem Solving
Conflict Resolution
Management Decision Making
Compliance
Project Management
Customer Satisfaction
Service Excellence
Contract/Vendor Management
leadership skills
Service Delivery
Facilities Management
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