Reservation Sales Officer/Executive
2 weeks ago
Responsibilities:
Client Relationship Management:
- Cultivate and maintain strong relationships with B2B clients, including travel agents, tour operators, and corporate partners.
- Understand client preferences and travel requirements to provide tailored solutions for FIT/Group/MICE bookings.
Reservation Handling:
- Process and manage reservations for FIT travelers and group bookings with precision and attention to detail.
- Coordinate with hotels, transportation providers, and other partners to secure bookings and ensure seamless travel experiences.
Product Knowledge:
- Stay updated on destination information, hotel offerings, and industry trends to offer expert advice to clients.
- Assist clients in selecting accommodations, transportation, and activities that align with their preferences and budget.
Quotation and Proposal Creation:
- Prepare detailed and competitive quotations for individual and group travel.
- Develop comprehensive proposals for MICE events, showcasing our capabilities in organizing successful corporate gatherings.
Sales and Targets:
- Meet and exceed sales targets through proactive client engagement and effective sales strategies.
- Identify opportunities for upselling and cross-selling to maximize revenue.
Documentation and Reporting:
- Ensure accurate and timely documentation of reservations and client communication.
- Generate reports on sales performance and key metrics for periodic review.
Skills, Qualifications, and Experience:
- Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
- Strong sales and negotiation skills, with a proven track record of meeting or exceeding targets.
- Excellent communication and interpersonal skills.
- Proficient in using reservation systems and travel-related software.
- In-depth knowledge of FIT/Group/ MICE travel trends and requirements.
- Ability to work independently and collaboratively in a fast-paced environment.
Education:
- Bachelor's degree in Tourism, Hospitality, or a related field (preferred).
Tell employers what skills you have
Product Knowledge
Negotiation
Sales
Upselling
Ability To Work Independently
Interpersonal Skills
Relationship Management
Tour Operators
B2B
Attention to Detail
Transportation
Hospitality
-
Airline Reservations
3 weeks ago
Singapore Worldwide Aviation Sales Pte Ltd Full timeAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information, auxiliary services, and other...
-
Airline Reservations
6 days ago
Singapore WORLDWIDE AVIATION SALES PTE LTD Full timeRoles & ResponsibilitiesAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information,...
-
Reservations Executive
5 days ago
Singapore Mercure Singapore Bugis Full timeDuties and ResponsibilitiesReporting directly to the Assistant Reservations Manager, the Reservations .Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system.Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing...
-
Reservations Executive
5 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesDuties and Responsibilities Reporting directly to the Assistant Reservations Manager, the Reservations .Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular,...
-
Reservations Officer
1 month ago
Singapore CARLTON HOTEL (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential...
-
Reservation Executive
7 days ago
Singapore SHANGRI-LA HOTEL LIMITED Full timeRoles & ResponsibilitiesAs a Reservation Executive, We Rely On You To Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through guest bookings Deliver an exceptional customer experience at the point of booking with both...
-
Reservations Officer
1 month ago
Singapore CARLTON HOTEL Full timeJob Responsibilities Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional mannerEnsures all booking details are accurately entered into the computer systemResponds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential mannerFiles and maintains...
-
Reservations Officer
1 month ago
Singapore CARLTON HOTEL Full timeJob Responsibilities Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional mannerEnsures all booking details are accurately entered into the computer systemResponds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential mannerFiles and maintains...
-
Reservations Officer
4 weeks ago
Singapore Carlton Hotel (singapore) Pte Ltd Full timeJob Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner4. Files and...
-
Reservation Sales Executive
7 days ago
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 8 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all...
-
Reservations Sales Executive
1 month ago
Singapore Momentus Hotel Alexandra Full timeJob SummaryTo handle inquiries and obtain correct information regarding details of reservation.To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system.To keep up-to-date rooms available for sale and changes in hotel room rates.To maintain and update a Reservation...
-
Singapore Peninsula Excelsior Singapore, A Wyndham Hotel Full timeReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations,...
-
Reservation Executive
1 month ago
Singapore Shangri-la Hotel Limited Full timeAs a Reservation Executive, We Rely On You ToProvide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunitiesAssist to maintain effective booking processes and follow through guest bookingsDeliver an exceptional customer experience at the point of booking with both telephone and email...
-
Reservation Sales Executive
1 week ago
Singapore Far East Hospitality Management (s) Pte. Ltd. Full timeJob Description:Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 8 Serviced Residences.Handle reservations received via all channels timely and accurately according to SOPsLiaise with bookers and hotels/sales to ensure smooth pre-arrival experienceMaintain up-to-date information of all promotions and hotels...
-
Reservations Sales Executive
1 month ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob Summary To handle inquiries and obtain correct information regarding details of reservation. To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system. To keep up-to-date rooms available for sale and changes in hotel room rates. To...
-
Reservations Executive
4 weeks ago
Singapore Hilton Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Reservations Officer
4 weeks ago
Singapore Tpc Hotel Pte. Ltd. Full timeJob Responsibility Reservations/OTS Agent:Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.Report directly to the Reservations ManagerBe well versed in ResavisonWork closely with all Front Office and Sales & Marketing providing lead advice and constant 'feedback' concerning both enquiries and...
-
Reservations Executive
7 days ago
Singapore Hilton Singapore Orchard Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Reservation Sales Officer
2 weeks ago
Singapore Singapore Marriott Tang Plaza Hotel Full timeJOB SUMMARYRespond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This includes...
-
Reservation Sales Officer
1 week ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the...