Head Service Ambassador/Crew
2 weeks ago
Job Description / Responsibilities
- Responsible in handling the cashier
- Uniforms will be provided
- Upselling of baked goods and souvenir items
- Pick and Pack baked goods such as buns, loafs, cakes, muffins , cookies based on customer order
- Prepare hot/iced beverages such as coffee (latte, cappuccino, long black etc) based on customer order
- Handle customer inquiries (for both walk-in and phone calls)
- Any other Ad-hoc duties assigned by the Manager
Requirement
- Able to work in rotating shifts ( 7am - 4pm, 11am - 9pm, |10 hours shift)
[Changi Airport T2 outlet: 7am - 4pm, 1pm - 11pm]
(OT pay for additional hours as per MOM regulations)
- Able to work on Public holidays and Weekends (4 days OFF /month)
- Good communication skills
- Able to speak fluent English
- Able to work independently
- Experience in Customer Service/F&B is a plus
- Candidates who are able to start work immediately are preferred.
- Candidates with barista experience (espresso-based coffees) is a plus.
- On-job training will be provided
Benefit
13th Month/Festive Bonus, Dental & Health medical reimbursement, Sales incentive.
Tell employers what skills you have
Product Knowledge
Upselling
Customer Experience
Food Service Operations
Housekeeping
Interpersonal Skills
Inventory
Retail Sales
Selling
Inventory Management
Good Communication Skills
Attention to Detail
Accountability
Cashiering
Customer Satisfaction
Team Player
Customer Service
Food Service
Service Delivery
Customer Service Experience
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