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Service Ambassador
2 months ago
Service Ambassador (Leasing)
5-day work week based on the roster, including weekends and public holidays
$2800 + VB + Shift allowance
Changi Airport
The Opportunity:
- Greeting and welcoming of customers with enthusiasm.
- Provide professional, warm and high level of customer service towards all rental and leasing customers.
- Able to explain the rental terms and guide customers through the rental process.
- Checking of rental bookings and preparation of vehicles for delivery
- Conducting thorough inspection of vehicles before and after rentals and taking necessary actions to resolve issues.
- In charge of handing over and collection of vehicles from customers and providing car delivery/collection services, adhering to standard processes.
- Attend to incoming calls, emails and handle general enquiries
- Fostering relationships with customers, resolving complaints or soliciting feedback from customers and relating back to the management for future improvement.
- General maintenance of vehicles in fleet and ensuring that vehicles are upheld as per vehicle audit process
Job Requirements:
- Hold a valid Singapore driving license with no traffic violations in the last 3 years
- Strong Customer Service skills with a passion for delivering excellent service
- Previous experience in customer service, hospitality or car rental industry is a plus.
- Familiar with Singapore roads, rules, and regulations
We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Lok Ding Hann)
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