Operations & Administration - Programme Management Executive / Senior Executive

1 month ago

Singapore Singapore Chinese Chamber Institute of Business Full time
Roles & Responsibilities

Key Roles and Responsibilities

Programme Management

• Process and manage enrolled learners’ full journey under WSQ/Masterclasses/IHL Collaboration Programmes/Inbound & Outbound programmes

• Managing assigned course portfolio encompassing individual and corporate enrolments

• Prepare materials and conduct Learner Orientation for new intakes

• Liaise with Sales Department to facilitation the enrolment process

• Setting up of Student Management System (AIMS) & Training Partner Gateway (TPG) to ensure prompt commencement of scheduled intakes

Data Management

• Prompt and timely updating of AIMS records

• Maintain and update learner’s status in AIMS and Course Tracking Report (enrolment, defer, withdrawal, graduated, funding status etc)

• Track and monitor Learners’ evaluation survey, prepare report for Manager/HOD for analysis and intervention plans where necessary

Adult Educator Administration

• Conduct briefing for Adult Educator to ensure course(s) assigned are delivered promptly

Examination Management

• Coordinate with Academic Department on examination arrangement and implementation

• Conduct validation of examination results for Manager/HOD approval prior to official release of results

Ad-hoc Assignments

• Proactiveness in suggestions or improvement ideas for operational effectiveness and efficiency

• Assist the Manager/HOD in ad-hoc assignments

Qualifications, Knowledge And Experience

  • Possess at least a Diploma or equivalent, in any field.
  • Preferably with at least 2 years of relevant experience in the PEI, Adult Training and Education industry.
  • Familiar with CPE and SSG policies and guidelines.
  • Meticulous, strong problem-solving and time-management skills
  • Good interpersonal skills and able to engage and communicate with internal and external stakeholders
  • Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
  • Proficient in the use of Microsoft Word, Excel and Powerpoint

Tell employers what skills you have

Negotiation
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Management
Administration
PowerPoint
Adaptable
Excel
Programme Management
Team Player
Microsoft Word
Facilitation
Able To Work Independently

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