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Executive (Student Services Administration)

4 weeks ago

Singapore NATIONAL UNIVERSITY OF SINGAPORE Full time
Roles & Responsibilities

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.


Job Description

Job Purpose:

To assist with the M.Sc program(s), Graduate Certificate/Executive Certificate programs, Training Employment Pass (TEP) applications, Summer Programme, Non-Graduating Research programme, and other office ad-hoc duties. This job requires working closely with students who are working professionals and visitors from overseas.


1. M.Sc Program(s)
• Assist in planning and launching potential new self-financing coursework base master program.
• Identify target audience, design brochure, plan outreach activities and digital marketing strategies.
• Work with Office of Graduate Program (OGP) and relevant departments to set up program in systems such as Graduate Admission System and Edurec.
• Manage the program’s application and admission cycles to upkeep the program’s quality.
• Communicate with OGP to get application period.
• Plan marketing strategy to increase program exposure.
• Applications and admission: review and process applications, communicate with applicants via email for missing documents / degree clarification and update admission status in graduate admission system.
• Timetable planning.
• Student course registration.
• All matters pertaining to exam processing and graduation.
• Manage Program website content. Content including program overview, program admission information, program curriculums and program fees. The website content is expected to be updated at least 2 times a year or whenever there are new updates.
• Attend to all student enquiries.


2. Graduate Certificate/Executive Certificate Programs
• All administrative tasks– marketing, application, admission, registration, enrolment and graduation.
• Assist with class scheduling together with student cards’ printing and distribution.
• Prepare annual budget, manage expenses, prepare and submit SSG claim forms.

Ensure that SSG’s requirements are met through managing the programmes’ courses and submitting information/documents on TP Gateway.
• Prepare Letters of Engagement and submit OPWN payment requests for lecturers.
• Assist with payments to external advisors/speakers.
• Plan, organize, and assist with events in relation to the programmes.


3. Training Employment Pass (TEP) applications
• Assist with TEP applications: request for required documents, ensure that the documents are in order, issue Invitation Letters, submit TEP request with required documents.
• Assist with TEP issuance and receiving of TEP card.
• Assist with on-boarding matters for TEP visitors: issue temporary access card, create NUS visitor email account, issue letters for bank account opening purposes.
• Assist with TEP cancelation and off-boarding matters.


4. Summer Programme (overseas study field trip)
• All administrative tasks – application, admission, safety briefings, application for awards of financial funding.
• Be the point of contact for students’ parents for the duration of the field trip.
• Assist with meetings/events in relation for the programme.


5. Non-Graduating Research programme
• Answer queries on the programme.
• Advise and assist the applicants with preparation of documents.
• Obtain necessary approval for the applications. Indicate the outcome for the
applications in NUS Online Application Portal.


6. Any other ad-hoc duties

Job Requirements

• Bachelor’s degree with relevant experience
• Meticulous and demonstrates proactive behaviour, strong teamwork skills and the ability to handle.
• multiple tasks independently.
• Strong communication skills and service-oriented
• Effective oral and written communication skills
• Proficient with Microsoft skills.
• Open to fixed-term contract




Tell employers what skills you have

Registration
Marketing Strategy
Marketing
Events
Digital Marketing
Communication Skills
Teamwork Skills
Scheduling
outreach activity
Admissions

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