A/SA (12 months contract), Investment Services (Operations - Ops Service Provider Management) (10978)

4 weeks ago

Singapore Temasek International Pte Ltd Full time
The Operational Service Provider Management Analyst will be part of the Operations pillar under the Investment Services department (IS). Investment Services brings together all investment support activities under one function, spanning from deal advisory and data management to trade processing and investment accounting. It aims to serve as a trusted business partner to other departments within Temasek, providing the business with strategic insights and driving operational excellence across the end-to-end investment process.

The Operational Service Provider Management Analyst will play an important role in onboarding banks, brokers and custodians required for the investment process. The Analyst will build close relationships with operational service providers, determining service level metrics to evaluate them by and monitoring vendor performance.

Responsibilities:
  • Execute various operational service provider activities
    • Perform the paperwork and legal documentation for bank/broker/custodian onboarding/ on-going maintenance/ offboarding, ensuring that all processes are in line with regulatory and governance requirement
    • Work closely with the Public Markets and Treasury teams to onboard new banks and brokers, ensuring that all requirements are met
    • Liaise with all stakeholders for account opening and closing activities, ensuring the timely capture and update of bank/broker/custodian account data
  • Develop and manage operational service provider relationships
    • Proactively manage relationships with operational service providers, defining key metrics to evaluate them by and monitoring and reviewing services on a periodic basis; key activities will include:
    • Identifying a set of relevant KPIs and service level agreements (SLAs) to measure vendors and service providers
    • Conduct regular feedback sessions with relevant internal stakeholders to ensure the service provided by vendors is in alignment with their requirements
  • Manage and drive continuous improvement in service quality
    • Work closely with the Operational Stewards pillar Director and other relevant stakeholders (e.g. Temasek business teams where applicable) to develop vendor SLAs and KPIs, and ensure ongoing monitoring and tracking of these to manage service provider performance
Requirements
  • Degree holder with 2 to 4 year (Associate) / 5 to 7 years (Senior Associate) of relevant working experience
  • Strong communication and documentation skills
  • Good logical thinking, analytical and problem-solving skills
  • Committed and willing to learn; a team player with initiative and ownership mindset
  • Hands on, meticulous and with a keen eye for details
  • Proficient in Microsoft 365 Office
  • Strong knowledge in data literacy is an advantage
  • Proficient in data visualisation and analytics tool such as Qlik Sense and Tableau will be an advantage

  • Investment Services

    1 month ago

    Singapore Adecco Personnel Pte Ltd Full time

    This is an exciting opportunity to work for one of the leading global banks.The OpportunityThis will start off as a 12 months contractThe JobWork collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors.Execute UAT test cases and ensuring quality output based on operations scenarios...

  • Investment Services

    2 weeks ago

    Singapore Adecco Personnel Pte Ltd Full time

    This is an exciting opportunity to work for one of the leading global banks.The OpportunityThis will start off as a 12 months contractThe JobWork collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors.Execute UAT test cases and ensuring quality output based on operations scenarios...

  • Investment Services

    4 weeks ago

    Singapore Adecco Personnel Pte Ltd Full time

    This is an exciting opportunity to work for one of the leading global banks.The OpportunityThis will start off as a 12 months contractThe JobWork collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors.Execute UAT test cases and ensuring quality output based on operations scenarios...

  • Avp/vp, Business Manager, Investment Services

    2 weeks ago

    Singapore GIC Investment Full time

    Location:Singapore, SGJob Function: Investment Services Private MarketsJob Type: PermanentReq ID: 15028Investment Services Private MarketThe Investment Services Private Markets Department (ISPVM) is responsible for investment services for the private market across the GIC group. It is responsible for providing deal structuring and closing, portfolio...

  • Front End Applications Ops Support

    3 months ago

    Singapore ZENITH INFOTECH Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT or...

  • Front End Applications Ops Support

    4 weeks ago

    Singapore ZENITH INFOTECH Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT or...

  • Ba - Business Analyst advanced with Sas

    2 weeks ago

    Singapore JP infotech Full time

    Experience:5 YearsJD:"Migrating from SAS to python. SAS is a must Have Support and ensure daily BAU activities is in order. Support user community on business queries and guidance on better usage of the system on daily BAU activities. Clear understanding of the scope of the enhancement required, the changes associated and support the Project Manager in...

  • Administration Manager

    2 weeks ago

    Singapore STREAM OPS Full time

    Roles ResponsibilitiesThis position reports to the Director. Stream Ops is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplaceSpecific ResponsibilitiesUpdate tracking numbers and details of each courier services online....

  • Ops - Account Servicing Officer beginner

    2 weeks ago

    Singapore JP infotech Full time

    Give banking experinece or a fresher from accounting /finance backgroundResponsibilities (Ops Processor and Project Role)Perform technical verification checks on customers income documents and Process customer's credit cards and unsecured loans account creation or maintenance in Bank's operating systemsToggle between different systems to perform...

  • Deputy Manager, Private Assets Services

    2 weeks ago

    Singapore AIA INVESTMENT MANAGEMENT PRIVATE LIMITED Full time

    AIA intends to significantly increase its exposure to private assets and as a result is designing and implementing the infrastructure and support needed to service this increased scale and complexity.This position will provide day to day operational support for AIAIM's private investments. In addition, the incumbent will contribute to the team's effort to...

  • Deputy Manager, Private Assets Services

    4 weeks ago

    Singapore AIA INVESTMENT MANAGEMENT PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAIA intends to significantly increase its exposure to private assets and as a result is designing and implementing the infrastructure and support needed to service this increased scale and complexity.This position will provide day to day operational support for AIAIM’s private investments. In addition, the incumbent will contribute...

  • Deputy Manager, Private Assets Services

    2 weeks ago

    Singapore AIA INVESTMENT MANAGEMENT PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAIA intends to significantly increase its exposure to private assets and as a result is designing and implementing the infrastructure and support needed to service this increased scale and complexity.This position will provide day to day operational support for AIAIM's private investments. In addition, the incumbent will contribute to...

  • Front End Applications Ops Support

    4 weeks ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $5,000-$6,200 Liferay Digital Experience Platform 1. Experience in Health IT or Government projects 2. System Defect Management & Configuration Management 3. Experience in IT Application Systems Management 4. Experience in working in a highly complex...

  • Sas Developer

    2 weeks ago

    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Requirement Diploma/Bachelor's Degree in Computer Science, Information systems, or related field. At least of 2 years of experience in SAS Development/Programming Proven experience as a SAS Developer or similar role Proficiency in SAS programming languages and tools. Knowledge of data warehousing concepts and database systems. Familiarity with statistical...

  • FP&A Analyst, 12-month, CBD

    2 weeks ago

    Singapore Manpower Singapore Full time

    Job Scope:Provide dedicated Finance operation support for Pacific Asia business.To assist in Area consolidation of Sales Forecast submission from countries, check submission, prepare presentation slides and analytics and month end close supporting activities.Assist Area Demand Manager supporting all Affiliate Demand activities/ reporting, Area S&OP/...

  • Data Ops Engineer

    2 weeks ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our clientWork Location: To be confirmedSalary Range : $4,000-$6,000Work Scope:This is a daily ops support role and expect to be phone support after working hours, 24/7Job Description:Extract Transform & LoadAct as software detectives, provide a dynamic service identifying and solving issues within multiplecomponents...

  • Supervisor, Service Coordinator

    2 weeks ago

    Singapore Carrier Full time

    Date Posted::00Country:SingaporeLocation:28 Teban Gardens Crescent, Singapore Responsibilities Ensure Standard Contract/ proposal is prepared within timeline based on Standard Work Ensure Service KPI/ Metrics are accurate SA execution and billing process owner (including ebilling) Ensuring Service (SA,SR,SM) billing is completed Lead and improve on the SA...

  • Service Delivery Operations Lead

    1 month ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Roles & ResponsibilitiesZenith Infotech (S) is a Tech Recruitment firm, 27 years now supporting our clients from the government agencies and also reputable corporate companies. Currenlty, we are assisting one of our clients to look out for Service Delivery Operations Lead, 12 months contract, renewable. Job Scope : As Service Delivery Operations Lead, you...

  • Tm1 Developer Contract = 12 Months

    3 months ago

    Singapore ZENITH INFOTECH Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 : Responsibilities: . Strong knowledge of IBM TM1/Planning Analyti This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 : Responsibilities: . Strong knowledge of IBM TM1/Planning Analytics...

  • Tm1 Developer Contract = 12 Months

    4 weeks ago

    Singapore ZENITH INFOTECH Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 : Responsibilities: . Strong knowledge of IBM TM1/Planning Analyti This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 : Responsibilities: . Strong knowledge of IBM TM1/Planning Analytics...