Customer Service Admin

The role involves overseeing the daily operations of the Service Admin team, ensuring the efficient processing of RMAs and claims while upholding high standards of customer satisfaction. This role requires team leadership, process improvement, and coordination with internal and external stakeholders to enhance service quality. **Key Responsibilities**: -...

**Customer Service & Admin** Working hours: 5 days/ 5.5 days (9am-6pm) Location: Ubi/ Tai Seng **Salary**: $2,200 - $2,500 - Handle the customers inquiries promptly, providing excellent customer service - Following up with customers on their enquiries - Coordinate with external suppliers & installers for orders updates - Coordinate with sales team for...

**Customer Service & Admin** Working hours: 5 days/ 6 days (9am-6pm) Location: Ubi/ Tai Seng **Salary**: $2,200 - $2,500 - Handle the customers inquiries promptly, providing excellent customer service - Check stocks from showroom inventory - Following up with customers on their enquiries - Coordinate with external suppliers & installers for orders...

Roles & ResponsibilitiesKey ResponsibilitiesPerform outbound calls to ensure timely resolution of customer queries and follow-up with customers via email if necessary. Handle daily case management, ensuring cases are resolved in accordance with SLA requirements. Possess in-depth knowledge of company's products and services to provide accurate and effective...

Roles & ResponsibilitiesKey ResponsibilitiesPerform outbound calls to ensure timely resolution of customer queries and follow-up with customers via email if necessary. Handle daily case management, ensuring cases are resolved in accordance with SLA requirements. Possess in-depth knowledge of company's products and services to provide accurate and effective...

We are looking for a full timer Customer Service & Admin AssistantJob scope includes: - Handling all delivery orders which includes creating packing list, DO, PO, invoices - Keying online orders into system and communicate with the various team to ensure a smooth operation flow - Planning efficient delivery routes, allocating and matching drivers - Maintain...

We require a **part time, weekend**Administration and Customer Services Executive to perform admin and customer service tasks for our floristry business including: - Printing delivery orders and gift message cards - Planning delivery routes - Managing the dispatch of flowers and gifts - Answering basic customer enquiriesRecording inventory The position is...

Callout agent - Answers customer calls and contacts through other channels within the target SLA - Creates callouts (entrapment calls, unplanned service), gathers information and dispatches technician with all needed details. - Receives Immediate Service Needs from 24/7 connected services, creates the callout and dispatches Maintenance Technicians - Receives...

We require a **part time, weekend **Administration and Customer Services Executive to perform admin and customer service tasks for our floristry business including: - Printing delivery orders and gift message cards - Planning delivery routes - Managing the dispatch of flowers and gifts - Answering basic customer enquiries - Recording inventory The position...

Position Title: Customer Service Officer cum Admin - Working Location: Gul / Tuas area - Working Hours: 5.5 days (Monday - Friday 8.30 am - 5.30 pm, Saturday 8.30 pm - 12 pm) - Salary Package: Up to $2000-2300 - Duration: Permanent Key Responsibilities - Develop and maintain successful customer relationships. - Co-ordinate with team in proposing product...