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Data Center Facility Operations
4 weeks ago
Position Type: Agency Contract deputed to Client | Work Location: CBD | Work Hours: Shift Hours
Required: Experience in Data Center facility Operations like Power, Cooling and fire systems and DC Facility Operations
Responsibilities
Monitors Inhouse Infra and security, maintains the systems and solves system issues.
System Monitoring
•24x7x365 monitoring of security and infrastructure alarms
Incident Management
•Process the incident tickets and provide quality update communication/notifications to the customers.
•Manage the Incident Bridge
Documentation and Processing
•Ensures timely and accurate input of access information into the system
•Processes inbound requests from internal stakeholders and sites
•Dispatches service requests, trouble and alarm tickets
Technical Expertise
•Builds familiarity with BMS systems, and basic data center infrastructure
•Has working knowledge of service management framework and the tools
•Has working knowledge of security and operations best practices
Systems Support & Maintenance
•Processes inbound alerts from essential systems and network elements
•Provides timely response to all related alarms
•Processes site maintenance and outage notifications
Problem Solving
•Ability to identify and resolve, or report, a detected problem
•Escalates trouble cases and emergencies as needed to lead and/or management personnel
Almira | Recruitment Consultant
Email: almira@helius-tech.com| Office Telephone: +65 64299403
EA Personnel Registration Number: R22111126
Singapore Employment Agency Licence No: 11C3373
Tell employers what skills you have
Fire Safety
Hardware
Service Management
Data Center
Problem Solving
Cooling Towers
Power Distribution
Cabling
Incident Management
Facilities Management
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