IT Operations

2 weeks ago


Singapore MAVENSIDE CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Job Highlights

  • Industry: Technology
  • Location: Kaki Bukit
  • Working Days: Monday to Friday

Job Responsibilities:

  • Provide operational and administrative support to ensure smooth day-to-day operations
  • Perform routine monitoring to detect any issues
  • Act as point of contact for enquiries, service requests and incidents
  • Resolve basic issues according to standard operating procedures (SOPs) and follow through the escalation process as necessary
  • Track all incidents to closure within service standards
  • Perform data management and documentation duties to ensure accuracy of records
  • Generate and prepare reports
  • Source for viable vendors and request for quotation
  • Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
  • Design and implement automation solutions
  • Support ad-hoc duties and projects as assigned

Job Requirements

  • Candidates must possess at least a Diploma
  • Some background in IT will be an added advantage
  • Excellent verbal and written communication skills
  • Meticulous, with excellent record keeping and documentation skills
  • Positive working attitude
  • Willingness and capacity to learn new skills and technology
  • Fresh graduates are welcomed to apply
Tell employers what skills you have

Troubleshooting
Microsoft Office
Microsoft Excel
Quality Assurance
Administrative Work
Inventory
Data Management
Documentation Skills
Data Entry
Procurement
Administrative Support
Microsoft Word
Vendor Relations
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