Centre manager

1 month ago


Singapore HANLIN INTERNATIONAL EDUCATION PTE. LTD. Full time
Roles & Responsibilities

Centre Manager (Tuition Centre)


Job Highlights

  • Career Advancement Opportunities
  • Off on Public Holidays
  • Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
  • Working day and time: Tuesday to Sunday, 1.5 days off on Weekday
  • Salary: $4000- $5000 (Immediate starter prefer)


Job Description

  • In charge of the operations / Sales performances of centre.
  • To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
  • To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
  • Recruiting, training and grooming of supervisors.
  • Managing the performance of those under your charge in an effective and efficient
  • Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
  • Ensuring that all customer complaints and feedback are handled professionally by the centre team.
  • Monitoring results of your plans and revise your strategies and methods accordingly.
  • Regular reporting of centre performance.
  • Duties associated with your role as a manager.


Requirements:

  • At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
  • Excellent communication and management skills
  • Can teach Chinese language courses

Tell employers what skills you have

Childcare
Tactics
Management Skills
Leadership
Microsoft Office
Customer Service Operations
Telemarketing
Personnel Management
Recruiting
Tuition
Public Speaking
Topnotch Customer Service
Customer Service
Business Development
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