Customer Service Officer
2 months ago
You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:
· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.
· Collect new or outstanding billing and payment from the Client.
· Print and hand over service invoices accurately.
· Call Clients, to book, remind and follow up on appointments.
· Answer all incoming calls promptly, and record call details accurately.
· Any other ad hoc duties assigned by the supervisor or Management.
Requirements:
· Minimum 1 year of administrative experience, as a clerk or receptionist.
· Minimum a Nitec in any discipline.
· Well-groomed, courteous, and meticulous.
· Excellent interpersonal and communication skills.
· Able to correspond with English and Mandarin-speaking clients.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Data Entry
Good Communication Skills
Freight
Communication Skills
Administrative Support
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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