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Host/Hostess (Hotel F&B)

2 months ago

Singapore SSG HOTELS PTE. LTD. Full time
Roles & Responsibilities

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).


Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.


To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.


JOB DESCRIPTION:

  • Meet and greet all guests, and potential guests, at the front of the Restaurant
  • Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
  • Take telephone bookings and document in the Reservation book according to restaurant standards
  • Ensure guest Database are updated effectively and reach out the guest for any new promotions
  • Maintain detailed knowledge of menu, including daily specials
  • Enforces staff motivation and team building
  • Ensure tables are cleared quietly and efficiently
  • Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours
  • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Tell employers what skills you have

Water
Restaurants
Currency
Sanitation
Fine Dining
Good Communication Skills
Attention to Detail
Networking
Wine
Team Building
Articulate
Microsoft Word
Customer Service
Health Insurance
Safety Training
Hospitality