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Clinic Receptionist
2 months ago
Working Location : Orchard
About us :
MyFootDr Singapore is a leading healthcare facility dedicated to providing exceptional podiatry care and services to our patients since it opened in 2012. A member of Australia’s largest podiatry group, we take a highly personalised approach to podiatric health.Our team of highly-qualified podiatrists is committed to delivering compassionate, patient-centred care in a welcoming and supportive environment.
Job Description :
We are currently seeking a friendly, organised, and detail- oriented individual to join our team as a Clinic Receptionist. In this role, you will serve as the first point of contact of our patients and visitors, providing exceptional customer service and administrative support to ensure a positive experience for all.
Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient information and process payments
- Maintain patient records and ensure accuracy of documentation
- Coordinate patient referrals and follow-up appointments as needed
- Assist with administrative tasks such as filing, data entry and scanning documents
- Collaborate with clinical staff to ensure smooth patient flow and optimal patient care
- Maintain cleanliness and organisation of the reception area
- Perform other duties assigned by Clinic Manager
Requirements:
- Min GCE O/A Levels / Diploma and above
- Singapore citizen or PR only
- Strong interpersonal and communication skills in both spoken and written English. Able to speak in other languages would be a plus.
- Relevant experience in a healthcare setting is advantageous
- Excellent customer service skills with a friendly and approachable demeanour
- Ability to multitask and prioritise task in a fast-paced environment
- Attention to detail and accuracy in data entry and record-keeping
- Ability to maintain confidentiality of patient information
Job Types:
Full time, permanent
Working Hours: Mon - Fri 8.30am - 5.30pm
Saturday 8.30am - 1pm (Alternate)
Training is provided.
Pay:
$2200-2500
How to Apply:
To apply for the Clinic Receptionist position, please submit your resume/ cover letter to wanyee.chin@myfootdr.com.sg.
We regret to inform you that only shortlisted candidates will be contacted. We appreciate your interest in joining our team at MyFootDr Singapore. We look forward to reviewing your application
Tell employers what skills you have
Customer Service Skills
Ability to Multitask
Referrals
Written English
Customer Experience
Healthcare
Exceptional Customer Service
Data Entry
Approachable
Podiatry
Attention to Detail
Cashiering
Communication Skills
Administrative Support
Customer Service
Appointment Scheduling