Healthcare IT Support Associate
4 days ago
Job Description
The Clinical Systems Implementation Specialist will oversee the deployment of a new EMR system across hospitals in Singapore. This role involves working closely with business users to provide pre- and post-go-live support, facilitate User Acceptance Testing (UAT), and deliver comprehensive training sessions for end-users. Additionally, the specialist will be a key resource in managing system downtime by providing 24/7 application support on a rostered basis.
Roles and Responsibilities
- Ensure the continuity of clinical systems, including Sunrise Clinical Manager (SCM), Cerebral Plus (C+), and other related platforms, by providing clinical support.
- Gather and analyze feedback/requirements to improve the functionality of clinical systems.
- Actively participate in system testing to ensure operational readiness and usability.
- Conduct structured training sessions for end-users to ensure successful system adoption.
- Provide onsite and offsite support during pre- and post-implementation phases and for downtime procedures, as scheduled.
- Offer 24/7 on-call application support to end-users through a rostered system.
What do we require:
- Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
Clinical or Healthcare knowledge preferred
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button
*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *
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JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Hoh Mei Ling
EA Personnel Reg No: R21103150
Tell employers what skills you haveWeb Service
ActiveX
Microsoft PowerPoint
Microsoft Excel
Analytical Skills
Customer Support
Interpersonal Skills
Healthcare
Visio
Documentation Skills
System Testing
Informatics
EMR
DICOM
Application Support
VC
User Acceptance Testing
Nursing
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