Healthcare Support Specialist
2 days ago
Job Title:
A highly skilled and detail-oriented professional is required to support the smooth operation of our healthcare services.
About the Role:
We are seeking an individual to register patient visits, schedule appointments, handle payment collection, and facilitate video consultations.
Key Responsibilities:
- Registration of Patient's Visit: Accurately record patient information and manage visit registrations.
- Scheduling of Patient's Appointment: Coordinate appointment schedules with patients and healthcare staff.
- Handling Payment Collection: Process payments from patients in a secure and efficient manner.
- Administer Pre-Video Consult Tasks: Prepare eligible patients for video consultations, inform them of Zoom login details via SMS, and onboard new patients as required.
- Facilitate Video Consults: Assist with preparing patients, handling video consult application logistics, verifying medication delivery details, scheduling follow-up appointments, and more.
- Patient Support: Attend to patient queries, help patients navigate our healthcare system, and provide special assistance such as wheelchair support when needed.
- Chaperoning Patients: Assist doctors during medical examinations and prepare medical equipment for use.
Requirements:
- Minimum Qualification: A level or Diploma in any discipline
- No prior experience necessary, as comprehensive training will be provided
About Us:
At Recruit Express Pte Ltd, we strive to deliver exceptional healthcare services to our patients. Our team is dedicated to providing a supportive environment that enables our staff to grow and succeed.
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