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Quality Assurance Engineer

2 months ago


Singapore UNITED MICROELECTRONICS CORPORATION (SINGAPORE BRANCH) Full time
Roles & Responsibilities

Responsibilities:

  • Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.
  • Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.
  • Manage customer requests and maintain relevant customer satisfaction metrics.
  • Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.

Requirements:

  • Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics.
  • Basic understanding of semiconductor technology.
  • 1-2 years of relevant experience in module process/integration or quality field with customer interaction.
  • Knowledge of problem-solving methodologies (e.g., 8D), statistical techniques, and Production Part Approval Process (PPAP).
  • Familiarity with ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling experience preferred.
  • Strong project management skills and ability to plan effectively.
  • Excellent communication and negotiation skills; capable of effective collaboration with external partners and customers.
  • Proficiency in presentation skills; fluent in written and spoken English.

Tell employers what skills you have

Management Skills
Customer Interaction
Quality Assurance
Approval Process
Physics
Test Cases
Chemistry
Audits
Presentation Skills
Customer Satisfaction
PPAP
Electrical Engineering
Audit
Electronics
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