food outlet manager

2 weeks ago


Singapore MARTINO AGENCY Full time
Roles & Responsibilities

An Outlet Manager is responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

Responsibilities:

  • Analyze service quality and customer satisfaction
  • Conduct staff performance assessment process and manage training
  • Contribute to innovation process within own scope of work in the business unit
  • Facilitate compliance with legislative and regulatory requirements
  • Foster service innovation
  • Identify and establish internal and external stakeholder relationships
  • Lead team to implement change
  • Manage and implement business continuity plans
  • Manage compliance with food and beverage hygiene policies and procedures
  • Manage food and beverage operations
  • Manage site/outlet and equipment maintenance
  • Manage the customer experience

Qualifications:

  • Experience in the same industry is an advantage
  • Positive, confident and personable demeanor
  • Ability to thrive in a high-pressure environment.
  • Creative, innovative thinking.
  • Exceptional standards for cleanliness, health, and safety.
Tell employers what skills you have

Leadership
Ingredients
Quality Control
Service Innovation
Customer Experience
Business Continuity
Inventory
Purchasing
Equipment Maintenance
Compliance
Cashiering
Customer Satisfaction
Regulatory Requirements
Customer Service
Scheduling
Hospitality
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