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Service Delivery Operations Lead
1 month ago
Zenith Infotech is an IT Recruitment Agency based in Singapore for the last 27 years. We have an opening for a suitable candidate for the position of Service Delivery Operations Lead
Responsibilities:
As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
Oversee the day-to-day operations of the service delivery team
Ensure timely delivery of services and maintain high levels of customer satisfaction
Manage the team's performance and provide guidance and support as needed Collaborate with other teams to ensure seamless integration of service delivery solutions
Singaporeans only
Tell employers what skills you have
Management Skills
IT Operations Management
Microsoft Excel
Operational Excellence
Change Management
Stakeholder Engagement
Project Management
Enterprise Architecture
Team Building
Customer Satisfaction
Service Delivery
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