Customer Service Admin

4 weeks ago


Singapore BIKECHOICE PTE. LTD. Full time
Roles & Responsibilities

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

  • Mission: Redefine car buying, nurturing long-term relationships, and ownership.
  • Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

  • People-Centric: Elevating customer experiences, empowering staff.
  • Transparent & Genuine: Delivering clear, systemic information.
  • Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

  • Serve as main liaison between customers and service team.
  • Manage queue system, greeting customers professionally and ensuring a seamless service experience.
  • Complete and maintain accurate records via job sheets.

Skills Required

  • Minimum 1 year of working experience in customer service or related fields.
  • Prior working experience in the automotive experience would be advantageous.

Other Requirements

  • Possess strong interpersonal and communication skills.
  • Service oriented with a passion for customer service.
  • Patient and empathic.
Tell employers what skills you have

Powerhouse
Sustainability
Able To Multitask
Microsoft Office
Microsoft Excel
Customer Experience
Transparency
Payroll
MS Office
Office Administration
Accounting
Communication Skills
Administrative Support
Human Resources
Customer Service
Scheduling

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