Service Coordinator
4 weeks ago
Responsible for managing the maintenance, repair, and overall operation of engineer department to ensure optimal performance and minimize downtime.
Here's a breakdown of their key tasks:
Responsibilities:
* Schedule & Coordinate Maintenance: Develop and implement preventive maintenance schedules, ensuring machines are regularly serviced and inspected.
* Service Customer Service : Handle Technical Hotline , assign jobs to the respective engineer.
* Track & Monitor Machine Performance: Collect and analyze machine data to identify potential issues, track performance trends, and optimize maintenance strategies.
* Inventory Management: Manage spare parts and consumables, ensuring sufficient stock to support maintenance needs.
* Troubleshooting & Repair: Coordinate with technicians to diagnose and resolve machine malfunctions, ensuring swift and effective repairs.
* Safety Compliance: Ensure all maintenance and repair activities comply with safety regulations and standards.
* Documentation & Reporting: Maintain accurate records of maintenance activities, repair history, and machine performance data.
Skills:
* Technical Knowledge: A strong understanding of machinery operation, maintenance principles, and troubleshooting techniques.
* Project Management: Ability to coordinate multiple tasks, prioritize work, and manage deadlines effectively.
* Communication: Excellent communication skills to interact with technicians, suppliers, and stakeholders.
* Problem-Solving: Analytical skills to diagnose machine issues and find efficient solutions.
* Organizational Skills: Ability to manage complex workflows, maintain accurate records, and ensure smooth operations.
Tell employers what skills you have
Excellent Communication Skills
Field Service
Preventive Maintenance
Troubleshooting
Microsoft Office
Microsoft Excel
Analytical Skills
Consumables
Invoicing
Administration
Inventory Management
Project Management
Microsoft Word
Customer Service
Customer Service Experience
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