System Application Engineer

6 days ago


Singapore VALLEN SINGAPORE PTE. LTD. Full time
Roles & Responsibilities
  • Reports, analyse and provide insights on incidents' root causes, solutions and status.
  • Provide end user training and receive user requests for troubleshooting, enhancement, and evaluating best course of action for addressing these requests.
  • Responsible for analysing and interpreting business requirements, drafting functional descriptions and/or programming specifications as required.
  • Maintains the user's set-up and access roles in different business applications like ERP, CRM, etc.
  • Design, develop, document, test and deploy code, application extensions and interfaces.
  • Manage all phases of the software development life cycle including technical analysis, design, development, testing, documentation and deployment.
  • Work with and enhance complex, highly integrated enterprise applications.
  • To create solution designs, documentations, presentation related to the business applications.
  • Develop application technical support, management strategies, and processes.
  • Manage M3 user productivity.
  • Lead high quality delivery with responsibility for IT task tracking, issue tracking, estimate submissions and project status reporting.
  • Develop User Acceptance Testing (UAT) and end user training for M3 system.
  • Supports other business system applications related to the ERP.
  • Ensure compliance with Vallen's and the Group's IT policies and procedures.
  • Ensure world class customer service is achieved.

Key Qualifications

  • Bachelor's degree in IT or related disciplines
  • Experience in Infor M3 is required
  • Experience in Infor ION, M3 MOM, Mashup Designer.
  • Experience in JAVA or C#
  • Experience in managing system's database.
  • Proficient in Microsoft SQL Server Database and SQL Scripts
  • Working knowledge on integration tools.
  • Experience in Web design is a plus.
  • Should have a very good business knowledge in one or more of the domains.
  • Be seen as the Subject Matter Expert.
  • Ability to communicate effectively with all levels, including the capacity to explain complex IT matters in layman's terms
  • Ability to manage ambiguity and apply problem-solving skills
  • Ability to effectively work in multiple projects and work effectively under deadlines
Tell employers what skills you have

Designer
UAT
Troubleshooting
Technical Analysis
Web Design
Microsoft SQL Server
SQL
User Acceptance Testing
Java
C#
Software Development
Business Requirements
Technical Support

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