Fitness Supplement Consultant
3 weeks ago
Job description
NutriFirst is a leading e-commerce, retail and wholesale for health supplement and sports nutrition in Singapore and we are looking to expand our business into other e-commerce segments through artificial intelligence, process simplification and automation.
Our team members are to be able to multitask in a fast pace environment, share their ideas freely and make decisions with the help of technology. We are also seeking for individuals who are passionate about sports and fitness and want to help people achieve their fitness and wellness goals.
Fitness Supplement Consutant reports directly to Operation Manager / Director
Responsibilities
- Responsible for customers satisfaction through results driven consultation to drive company's profitability
Job Scope & Deliverables
- Assist in fitness, sports or health consultation pertaining to supplememt products enquiries and consultation, understanding customers fitness, sports or health goals and suggesting supplement products to achieve goals. Monthly review of customers on effectiveness of products and progress to modify or add on to their supplement routine.
- Ensure that customer service friendliness and cleanliness
- Communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
- Assist the Operation Manager in resolving customer feedback and ensuring that customer complaints are resolved in a professional manner.
- Assist in supervision and technical assistance to customer service team to attain departmental and organizational goals.
- Suggestion to Operation Manager to approve and sign off for any discounts or free gifts which is not in any current promotion, change of SOP.
- Assist in Website maintenance, inventory management
- Assist in marketing materials, planning, posting including fitness, health or supplement research, conttent such as articles, social media posts, videos
Takeaway
- Candidates will be able to gain a wide exposure to different business processes from processing online orders all the way to in-dept fitness, sports and health supplement consultation & marketing to understanding individual needs to achieve best possible results desired.
- Overall skill set development
- Career progression
What are we looking for
- Reliable, responsible, proactive, independent and trustworthy individual
- Open to Fresh poly grad with a willingness to learn. Do not require any experience just eagerness to learn.
- Proficiency in technology
- Bonus if able to use designing software
Job Types: Full-time, Permanent
Working Hours: 5.5 days work week
Salary: $1,800.00 - $2,800.00 per month
Job Type: Permanent
Benefits:
- Employee discount
- Professional development
Schedule:
- Monday to Friday 9am-6pm
- Saturday 8am-12noon
Education:
- N'Levels and Above
Benefits:
- Health insurance
Schedule:
- Day shift
Experience:
- Fitness: 1 year (Preferred)
- Sports: 1 year (Preferred)
Work Location: In person
Expected Start Date: April 2025
Tell employers what skills you haveManagement Consulting
Leadership
Able To Multitask
Technical Assistance
Social Media
Artificial Intelligence
Fitness
Sports Nutrition
Problem Solving
Strategy
Inventory Management
Website Maintenance
Customer Satisfaction
Consulting
Customer Service
Health Insurance
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