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Frontline Customer Services

1 month ago

Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  • Receive and welcome the visitors with a polite and cheerful disposition
  • Register and enroll visitors facial recognition efficiently and accurately
  • Provide efficient queue management and crowd control where needed
  • Protect and maintain accurate and updated visitor records according to PDPA requirements
  • Key management including issue, return and accounting for all keys on a daily basis
  • Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
  • Monitor attendance and prepare report as needed.
  • Comply and adhere to SOPs, policies, guidelines and processes
  • Flexibility to change roster should there be a need to.
  • Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
  • To participate in digitisation exercises, organising files and documents as necessary.

Salary:

  • Up to $2600 + PB

Period:

  • 1-year renewable contract

Working Hours:

  • Mon - Fri: Roster between 6.45am-7pm (not more than 44hrs per week)

Location:

  • Depot Road

Requirements:

  • Able to multitask and to work fast.
  • Track record for excellent Customer Service.
  • Able to learn quickly and adapt to changes.
  • Good interpersonal and communication skills
  • Good command of English (written and spoken).
  • IT savvy and familiar with common software.
  • WSQ certification in customer service is an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg


Tell employers what skills you have

Customer Service Skills
Able To Multitask
Customer Service Management
Customer Service Desk
Key Management
MS Word
Communication Skills
Customer Service
Customer Service Excellence
Disposition

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