Service Team Member

5 days ago


Singapore CACAO SOCIAL PTE. LTD. Full time
Roles & Responsibilities

What You'll Do:

  • Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
  • Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
  • Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
  • Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
  • Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
  • Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
  • Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
  • Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
  • Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

  • Passionate About Service: You love providing great customer service and making people happy.
  • Organised: You keep things in order and manage your time well.
  • Team Player: You work well with others and contribute to a positive team environment.
  • Detail-Oriented: You notice the small details and ensure everything is just right.
  • Adaptable: You can handle various tasks and adapt to changing situations.
  • Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

Tell employers what skills you have

opening of shop
Food Hygiene standards
Food Service Operations
Workplace Safety
Exceptional Customer Service
closing of shop
Retail Sales
Food Retail
Inventory Management
Customer Satisfaction
Customer Service
Food Service
People Management
Workplace Safety and Health
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