Clinic Assistant

3 weeks ago


Singapore RECRUIT INC PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description:

We are seeking a dedicated and organized Clinic Assistant to join our team. The role involves a blend of administrative and clinical responsibilities to ensure the smooth operation of our clinic and the delivery of excellent patient care.

Key Responsibilities

Patient-Centered Services


• Facilitate seamless patient experiences by handling:


• Registration, appointment scheduling, and follow-ups.


• Billing and payment processing with accuracy and efficiency.


• Coordinate referrals to other healthcare providers and arrange necessary investigations with laboratories or radiology services.


• Communicate with patients regarding appointment reminders, follow-up care, and tracing results of investigations.


• Respond to patient emails and inquiries promptly and professionally.

Document Management


• Prepare and retrieve patient documents prior to appointments, ensuring proper filing afterward.


• Digitize documents by scanning and maintaining organized digital records.


• Handle administrative tasks such as document filing, processing mail, and maintaining patient records.

Clinical Support


• Assist the doctor during procedures, including the dispensing of medications.


• Maintain a clean and safe environment by ensuring proper sanitation and adherence to clinic protocols.


• Manage the storage and replenishment of supplies, consumables, and equipment to ensure readiness.

Training and Compliance


• Undergo training for:


• Global Refunds: Become proficient in processing refund claims for international

patients.


• Insurance Claims Submissions: Acquire skills for handling medical claims efficiently.


• Uphold patient privacy and confidentiality at all times, in compliance with ethical and legal standards.

General Duties


• Perform other administrative and operational tasks as needed to support the clinic's smooth functioning.

Key Attributes


• Strong organizational and multitasking skills.


• Excellent communication and interpersonal abilities.


• A keen eye for detail and a proactive attitude.


• Commitment to maintaining patient confidentiality and clinic safety standards.

This role offers opportunities for learning and growth in a dynamic healthcare environment.

Join us in making a positive impact on patients' lives

Tell employers what skills you have

Document Management
Referrals
Microsoft Office
Treatment
Multitasking Skills
Inventory
Arranging
Healthcare
Consumables
Administration
Sanitation
Cashiering
Administrative Support
Nursing
Customer Service
Scheduling
Appointment Scheduling
Radiology
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