Clinic Ops Executive

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

Aim


To ensure the smooth operations of the clinic and that a higher level of service is provided to our patients and at the same time to ensure Clinic Ops Executive are equipped with the necessary clinic operations skills.


Job responsibility


  • Ensure smooth operations in clinics.
  • Handle counter duties such as patient registration, medicine dispensing, payment collection and telephone enquiries
  • Responsible for well-managed, maintained clinic assets and materials
  • Ensure compliance to dispensing/medication management policies, SOPs and medication safety policies and guidelines
  • Support regular review of systems and processes to update the SOP and P&P.
  • Identify and support best practices among the clinics and ensure that the Workplace Safety and Health and security measures are effectively in place.
  • Participate in new initiatives.
  • Drive continuous improvement initiatives.
  • Support the implementation of initiatives, projects or workflows roll-out
  • Support coordination and dissemination of information on organization initiatives and emergency plans such as business continuity plans and pandemic plans.
  • Monitor and assess performances of the key KPIs established for Clinic Operations.
  • Maintenance of proper filing and documentation for medical claims and reviews.
  • Handle patient feedback.



Tell employers what skills you have

Interpersonal Skills
Medicine
Administration
helpful
Team Player
Patient Registration
Appointment Scheduling
Able To Work Independently
Registering patients
Communicaitons
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